Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Elhabib Alhoudh

Elhabib Alhoudh

North Brunswick,NJ

Summary

Versatile and dynamic professional with a proven track record in customer service and safe driving practices, honed at Uber/Lyft. Demonstrated ability to enhance customer satisfaction and maintain punctuality, complemented by strong problem-solving abilities and excellent communication skills. Achieved significant repeat business through exceptional service delivery and adherence to safety protocols.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Driver

Uber/Lyft
11.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Manager

Roberto's Restaurant Pizza
02.2016 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Cook Supervisor

Attilio's Restaurant Pizza
09.1999 - 01.2016
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
  • Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Controlled food costs and managed inventory.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.

Education

High School Diploma -

Moulay Idriss
Casablanca,Morocco
06-1988

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • GPS and route planning
  • Safety protocols
  • Vehicle inspection
  • Route planning
  • Navigational systems and GPS
  • Vehicle inspections
  • Traffic law observation
  • Vehicle maintenance
  • Inclement weather driving
  • Passenger transportation
  • Passenger assistance
  • [Language] fluency
  • Attention to detail
  • Team building
  • Friendly and outgoing
  • Map reading
  • Traffic laws
  • Patience and tact
  • Delivery pickup
  • Passenger guidance
  • Confidentiality
  • Passenger support
  • Safe driving techniques
  • Basic vehicle maintenance
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Passenger safety
  • Reliability
  • Active listening
  • City and non-city driving
  • Adaptable driving techniques
  • Self motivation

Certification

ServSafe Food Handler

Languages

Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional

Timeline

Driver

Uber/Lyft
11.2021 - Current

Manager

Roberto's Restaurant Pizza
02.2016 - 06.2023

Cook Supervisor

Attilio's Restaurant Pizza
09.1999 - 01.2016

High School Diploma -

Moulay Idriss

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Elhabib Alhoudh