Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Relocation
Generic

Elhadji Sall

Columbus

Summary

To secure employment in a challenging position where I can utilize my customer service skills, expand my knowledge, and have an opportunity to overcome new challenges and grow my leadership skills

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Professional Financial Services
12.2024 - Current

collections.

financial advisor

managing delinquent accounts

200-250 calls daily.

leaving voice mails.

Digital Specialist

Morgan Stanley
06.2022 - 11.2024

account manager.

digital support

Account Specialist

JPMorgan Chase
05.2019 - 05.2022

handled delinquent account.

outbound and inbound calls.

processed payment.

collecions.


Lead Generation Specialist

JPMorgan Chase
10.2018 - 05.2019

account advisor.

taking inbound calls to assist with managing accounts

200-250 calls daily

Outbound call, Account manager

Discover Financial Services
08.2017 - 07.2018

managing delinquent account.

financial advisor.

Customer Service Representative

Iqor
12.2016 - 07.2017
  • Taking inbound calls for an electric company called national-grid in Massachusetts
  • Entry Level
  • Account manager
  • Fraud

Data Entry Lead

Lululemon Athletica
10.2015 - 12.2016
  • Inventory control
  • Problem solving
  • Cycle counting
  • Audit
  • Packing
  • Picking
  • Receiving

Sales Associate

The A.G.A Group
03.2014 - 08.2015
  • Kirby Vacuum Products
  • Door-to-Door
  • Display of Products
  • Introduce Products
  • Sell Products
  • Inventory control, Audit
  • Cycle counting
  • Problem solving
  • Helped customers find specific products, answered questions and offered product advice.

Education

GED - Computer engineering

Columbus State Community College
Columbus, OH

High School Diploma -

Walnut Ridge High School
Columbus, OH
06.2012

Skills

    CUSTOMER SERVICE REPRESENTATIVE

  • EXCEL
  • MICROSOFT EXCEL
  • MICROSOFT WORD
  • Cold Calling
  • Account Management
  • Additional Information

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Customer Service Representative

Professional Financial Services
12.2024 - Current

Digital Specialist

Morgan Stanley
06.2022 - 11.2024

Account Specialist

JPMorgan Chase
05.2019 - 05.2022

Lead Generation Specialist

JPMorgan Chase
10.2018 - 05.2019

Outbound call, Account manager

Discover Financial Services
08.2017 - 07.2018

Customer Service Representative

Iqor
12.2016 - 07.2017

Data Entry Lead

Lululemon Athletica
10.2015 - 12.2016

Sales Associate

The A.G.A Group
03.2014 - 08.2015

High School Diploma -

Walnut Ridge High School

GED - Computer engineering

Columbus State Community College

Relocation

Willing to relocate: Anywhere