Friendly and courteous dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
VALET ATTENDANT
LAZ PARKING
03.2022 - Current
Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
Reduced wait times for guests with effective communication and coordination among valet team members.
Managed and organized valet tickets, keys and maintaining a smooth workflow.
Operated the cash register to collect payments.
CURBSIDE ASSOCIATE/FRONT END CUSTOMER SERVICE ASSOCIATE
H-E-B
06.2019 - 12.2022
Processed customer's orders by selecting, sorting, packing accurately, ensuring customer is completely satisfied, carrying out groceries to the curb, maintaining smooth check out process by frequently replenishing bag supply, completed other duties such as returning unwanted merchandise, retrieving products, providing quality customer service to all customers by greeting them with a smile and helping them locate items within the store.
COURTESY CLERK/BAGGER, KROGER
Kroger
03.2018 - 06.2019
Provided quality customer service to all customers, Maintained cleanliness, collected the carts, restocked items, carried groceries to the costumer vehicles
BAR BACK
HUNGRY'S CAFE AND BISTRO
06.2015 - 03.2020
Assist bartenders by maintaining cleanliness, replenishing supplies as needed, provided additional assistance to bartenders and servers
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
STOCKER, INTERNSHIP
CVS Pharmacy
07.2017 - 08.2017
Stocked shelves, removed out of date items, provided customer service by assissting to locate items
Education
VAST Academy Occupational Skills -
Houston Community College 2018-2020
Houston, TX
05.2020
High School Diploma -
Westside High School
Houston, TX
06.2017
Skills
Computer Proficiency
Order and Refund Processing
Microsoft Excel, Word, Power-Point
Data Entry and fast typing skills
Excellent Math and calculations
Establishing and Maintaining Customer Relationships
Excellent Attention to Detail and visual memory
Clean driving record
Team Collaboration
Friendly and Positive Personality
Dependable/Reliable
Additional Information
WESTSIDE HIGH SCHOOL - HOUSTON, TX , Received "Westside High School Heart of the Wolf Award" in 2017. (This award is given to students who show respect and love for Westside, have good moral character, respect for peers and adults and dedicate themselves to the school)
Timeline
VALET ATTENDANT
LAZ PARKING
03.2022 - Current
CURBSIDE ASSOCIATE/FRONT END CUSTOMER SERVICE ASSOCIATE