Elhannah Tripp
Haledon,NJ
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Eagle Finical Solutions
04.2024 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding 100's of clients and companies.
- Corresponded with 50 plus clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
Staffing Solutions (Class M)
Amazon Fulfillment Centre
10.2023 - 03.2024
- Splitting packages off multiple conveyor belt and unjamming them if stopped
- Established knowledge to be moved to any postion when needed.
- Waterspidering (also known as plastic wrapping) pallets when needed
- One day training for ATS problem solve training.
Child Caregiver
Self Employed
07.2019 - 03.2024
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught at least 2 children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Dog Handler of British Labs and Pointers
Wildrose Carolinas
10.2023 - 01.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
- Managed up to 20 dogs of varying two breeds and sizes, providing attentive care.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression
Dog Handler of all breeds
Rover
06.2023 - 10.2023
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
- Transported at least 2 dogs safely and maintained clean driving record.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Afterschool Counselor
YMCA
08.2022 - 05.2023
- Coordinated and documented demographic-specific career development activities.
- Led group presentations for staff, parents and community groups on topics ranging from academic programs to athletic activities.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
- Built productive, lasting connections with individual students of 25.
Service Dog Trainer
paws4people
01.2022 - 05.2023
- Identified potential health concerns or medical issues that may be impacting service dog's performance
- Facilitated successful transitions from home-based training into real-world scenarios by gradually introducing novel stimuli
- Interacting with puppies from birth to placement
- Introduction of common sounds and environments to assist with future stimuli.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
Server
Hillsborough BBQ Co.
08.2020 - 06.2022
- Cultivated warm relationships with 20 regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier Assistant
Tobacco Road Downsizing Sales
02.2019 - 03.2020
- Worked with other associates to support cashiers and management needs.
- Retrieved items for customers and verified prices.
- Packed up too 50 customer orders into boxes and bags, transferring to shopping cart.
- Answered questions about store policies and addressed customer concerns.
Snack Bar Operator & Summer Camp Counselor
Orange County Sportsplex
08.2017 - 03.2020
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Monitored inventory and notified management of deficiencies or shortages.
- Served up too 200 drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Assistant Store Manager
Paws4ever
04.2016 - 07.2017
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
Bachelor of Arts - International Studies
University of North Carolina At Wilmington
Wilmington, NC12.2024
High School Diploma -
Middle College High School @ Dtcc
Durham, NC05.2020
Skills
- Quick learner
- Organization skills
- Customer/Client relations
- Time Management
- Office Management
- Information Protection
- Schedule Management
Certification
- Adult, Child and Infant, Pediatric CPR/AED, 03/2023, 03/2025
- Clinical Research Overview (version 01), 09/20/2023
- IRB/IEC Responsibilities & Informed Consent (version 01), 09/21/2023
- QPR Institute for QPR Suicide Prevention Gatekeeper Program, 01/28/2024, 01/27/2026
Education& Trainingcredentials
- University of North Carolina at Wilmington, Wilmington, NC, Bachelor of Arts, International Studies in Globalization, Dog Assistance Training, 12/2024
- Pontifical Catholic University of Valparaíso in Chile, Exchange program, Summer 2022
- Certified Dog Assistance Trainer, 11/04/2023
References
- Maha Khalil, Owner and Partner, Eagle Finical Solutions, 973-925-4405
- Steven Lucius, Owner and director, Wildrose Carolinas, 919-500-8797, info@wildrosecarolinas.com
- Holly Kunkel Ainsley, Executive Director, Second Family Foundation, 919-967-9823, hkunkel@secondfamilyfoundation.org
- Heather Rabil, After School Program Manager, Nir YMCA, 919-961-7596, Heather.rabil@ymcasenc.org
- Angela Rose, Front House Manager, Hillsborough BBQ Co., 336-340-8467
Community Service
- Being a part of The Second Family Foundation by helping teenagers through crisis.
- Working with paws4people by volunteering time and efforts to service dogs in training.
Timeline
Receptionist
Eagle Finical Solutions
04.2024 - Current
Staffing Solutions (Class M)
Amazon Fulfillment Centre
10.2023 - 03.2024
Dog Handler of British Labs and Pointers
Wildrose Carolinas
10.2023 - 01.2024
Dog Handler of all breeds
Rover
06.2023 - 10.2023
Afterschool Counselor
YMCA
08.2022 - 05.2023
Service Dog Trainer
paws4people
01.2022 - 05.2023
Server
Hillsborough BBQ Co.
08.2020 - 06.2022
Child Caregiver
Self Employed
07.2019 - 03.2024
Cashier Assistant
Tobacco Road Downsizing Sales
02.2019 - 03.2020
Snack Bar Operator & Summer Camp Counselor
Orange County Sportsplex
08.2017 - 03.2020
Assistant Store Manager
Paws4ever
04.2016 - 07.2017
Bachelor of Arts - International Studies
University of North Carolina At Wilmington
High School Diploma -
Middle College High School @ Dtcc
- Adult, Child and Infant, Pediatric CPR/AED, 03/2023, 03/2025
- Clinical Research Overview (version 01), 09/20/2023
- IRB/IEC Responsibilities & Informed Consent (version 01), 09/21/2023
- QPR Institute for QPR Suicide Prevention Gatekeeper Program, 01/28/2024, 01/27/2026
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