Eli Bartow
Lake Forest,CA
Summary
Dynamic hospitality professional with diverse experience in event coordination and customer service. Successfully ensured seamless operations and high standards during events while fostering positive guest interactions. Demonstrated strong adaptability in fast-paced environments, consistently meeting or exceeding customer needs and expectations.
Overview
3
3
years of professional experience
Work History
Shift Lead
Luna Grill
Aliso Viejo, California
2026.06 - Current
- Promoted to shift lead within two months for exceptional leadership and dedication to customer service.
- Achieved over 80 five-star customer reviews, earning an award of recognition as a 5-star employee.
- Led daily shift operations, guiding team members in addressing customer concerns effectively.
- Maintained high standards for food quality and guest experience throughout shifts.
Event Host
Burkholder Marketing and Design
Lake Forest
2023.10 - Current
- Coordinated and executed event logistics to ensure seamless operations and positive attendee experiences.
- Engaged with guests to deliver exceptional customer service and promptly address inquiries, enhancing overall satisfaction.
- Collaborated with team members to enhance event experience and maintain high service standards.
- Implemented safety protocols to guarantee a secure environment for all attendees, contributing to a safe event experience.
Owner/Operator
Bartow City Shine
2025.06 - 2026.01
- Overcame transportation and funding challenges, scaling business from $0 to $50,000 in six months.
- Scaled detailing business for mobile vehicles, consistently achieving exceptional customer reviews and meeting customer needs.
- Delivered mobile detailing services directly to clients at their locations, ensuring convenience and satisfaction.
Education
High School - Auto Shop 3, AP Computer Science, AP macroeconomics, AP Government History
El Toro High School
Lake Forest2026-06
Skills
- Leadership
- Event Coordination
- Event logistics
- Customer Service/Support
- Sales
- Teamwork/Collaborative Skills
- Attention to Detail
- Adaptability
Timeline
Shift Lead
Luna Grill
2026.06 - Current
Owner/Operator
Bartow City Shine
2025.06 - 2026.01
Event Host
Burkholder Marketing and Design
2023.10 - Current
High School - Auto Shop 3, AP Computer Science, AP macroeconomics, AP Government History
El Toro High School