Eli Bates
Portland
Summary
Dedicated individual with experience in customer service and team leadership. Strong problem-solving capabilities and effective communication skills support successful interactions in diverse environments. Ready to leverage these transferable skills in a part-time role, contributing positively to team objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista and Warehouse Manager
Fez Coffee
Santa Clara, CA
11.2025 - Current
- Prepared craft espresso beverages and specialty drinks.
- Assisted customers with menu selections, providing recommendations based on preferences and adjusting to fit needs.
- Operated multiple La Marzocco machines, performing maintenance on machine and grinders regularly.
- Engaged in ongoing training to refine techniques and product knowledge.
Seasonal Bike Instructor
Pedalheads Bike Camps
Portland, OR
03.2024 - 08.2025
- Developed engaging lesson plans to enhance student understanding of key concepts.
- Implemented assessment strategies to evaluate student progress and adapt teaching methods.
- Analyzed student performance data to identify areas for curriculum improvement and targeted interventions.
- Managed up to 12 children at one time, ensuring that each was accommodated for and developing skills.
Front of House Employee
Sixth Street Burger
San Jose, CA
03.2025 - 06.2025
- Provided exceptional customer service, ensuring a positive dining experience for customers.
- Operated a Toast POS system efficiently, processing orders and handling cash transactions accurately.
- Maintained cleanliness and organization of front-of-house area, adhering to health and safety standards.
- Created and served beverages including soda drinks and specialty milkshakes.
Education
Bachelor of Science - Biomedical Engineering
Santa Clara University
Santa Clara, CA05-2028
High School Diploma -
Grover Cleveland High School
Portland, OR06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Team leadership
- Safe food handling
- Espresso machine operation
- Strong communication skills
- Class instruction
- Progress evaluations
Certification
- California Food Handler's License - 2025
- Oregon Food Handler's License - 2025
Timeline
Barista and Warehouse Manager
Fez Coffee
11.2025 - Current
Front of House Employee
Sixth Street Burger
03.2025 - 06.2025
Seasonal Bike Instructor
Pedalheads Bike Camps
03.2024 - 08.2025
Bachelor of Science - Biomedical Engineering
Santa Clara University
High School Diploma -
Grover Cleveland High School