Eli Gallagher
Orlando,FL
Summary
Dynamic professional with experience in fast-paced dining environments. Strong in time management and effective communication, ensuring seamless collaboration with kitchen staff to deliver high-quality service and enhance customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cafe Verde
New Smyrna Beach, FL
01.2025 - Current
- Provided exceptional customer service to guests throughout dining experience.
- Took food and drink orders accurately and efficiently from customers.
- Collaborated with kitchen staff to expedite meal preparation and delivery.
- Assisted in training new servers on restaurant procedures and menu items.
- Responded promptly to customer inquiries and resolved any issues swiftly.
- Maintained knowledge of menu items to recommend specials effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Food Runner
Cafe Verde
New Smyrna Beach, FL
08.2021 - 01.2025
- Delivered food promptly to tables while ensuring accurate order fulfillment.
- Communicated effectively with kitchen staff to coordinate food preparation times.
- Assisted servers by restocking supplies and maintaining cleanliness of service areas.
- Monitored dining area for guest needs and responded quickly to requests.
- Trained new food runners on procedures and customer service standards.
- Collaborated with team members to enhance overall dining experience for guests.
Busser, Food runner, Host
Clancys Cantina
New Smyrna Beach, FL
09.2021 - 07.2025
- Maintained cleanliness of dining area and ensured tables were properly set.
- Assisted servers by delivering food and beverages to customers promptly.
- Provided quick and efficient clearing of tables between courses.
- Greeted guests with friendliness and professionalism.
- Enhanced guest experience by warmly welcoming and efficiently directing them to their seats.
- Organized food orders and ensured accuracy of items served to customers.
- Supported serving staff in delivering accurate and well-presented food orders.
Front Counter Worker
Baracoa Cuban Sandwiches
New Smyrna Beach, FL
05.2020 - 09.2020
- Took customer orders accurately and efficiently using point-of-sale system.
- Prepared and assembled sandwiches according to company recipes and standards.
- Maintained cleanliness of front counter and dining area throughout shifts.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Monitored inventory levels and restocked shelves when necessary.
- Received orders over the phone, in person or through online ordering systems.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach05-2025
Bachelor of Science - Finance
University of Central Florida
Orlando, FLSkills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Point of sale operation
- Problem solving
- Menu memorization
- Food delivery
- Specials promotion
Certification
ServSafe DBPR Contracted Food Safety Provider
References
References available upon request.
Timeline
Server
Cafe Verde
01.2025 - Current
Busser, Food runner, Host
Clancys Cantina
09.2021 - 07.2025
Food Runner
Cafe Verde
08.2021 - 01.2025
Front Counter Worker
Baracoa Cuban Sandwiches
05.2020 - 09.2020
High School Diploma -
New Smyrna Beach High School
Bachelor of Science - Finance
University of Central Florida