Valerie Casillas
Los Angeles,CA
Summary
Dynamic professional with a proven track record in health care enhancing operational efficiency and patient experience. Expert in executive support and calendar management, adept at multitasking with a flair for recruiting and interviewing. Demonstrated success in improving processes and implementing effective marketing strategies to boost revenue. Skilled in Microsoft Office and payroll auditing, with a commitment to excellence and teamwork.
Overview
11
11
years of professional experience
Work History
Physician Practice Coordinator
Cedars-Sinai
04.2024 - Current
- Support patients in meeting their care goals and adhering to their pertinent care plan
- Conduct telephonic or electronic outreach to patients requiring follow-up on their care plan, in order to ensure continuity of proper care
- Grooms provider schedules to ensure appropriate visit interventions
- Completes care coordination orders for patients as determined by provider, care manager, and social work
- Maintains a daily management tracking system
- Schedules and confirms transportation, home health, DME, and other external vendors including community resources for patients
- Schedules pertinent provider appointments such as primary care, specialty, procedures, etc
- Assists in verifying health plan benefits for any ordered services
- Enhance clinic efficiency by streamlining processes and implementing electronic health record systems.
- Collaborate with consulting physicians regarding care of patients.
Surgical Coordinator/Assistant Manager of Operations
Aesthetic MdR
12.2019 - 02.2024
- Oversee office operations,including onboarding/training, inventory and supplies, optimizing stock levels and reducing unnecessary expenses.
- Manage executive calendars, scheduling appointments/surgeries,coordinating meetings, and making travel arrangements.
- Coordinate surgeries for USC residents,visiting surgeons, fellows, and attendings while ensuring CME and credentials were up to date.
- Ensuring insurance billing, claims, and payments are accurate and timely reimbursed.
- Collaborate with the manager to develop and implement marketing strategies to increase yearly revenue for medspa and cosmetic surgery
- Coordinate meetings and events managing logistics and preparing necessary materials.
- Conduct financial audits to ensure compliance with accounting standards and regulatory requirements.
Recereation Leader
City Of Santa Monica
05.2014 - 12.2019
- Event coordinator for local cultural events including poetry, music, and art.
- Managed over 50 customer intake forms daily to ensure company productivity.
- Responsible for arts, crafts, sports, and recreational activities.
- Enforce recreational facility safety policies and procedures related to equipment use, attendance, inventory, and first aid.
Education
Bachelor of Arts - Sociology
University of Santa Barbara
Santa Barbara, CA06.2019
Skills
- Executive support
- Calendar management
- Microsoft office suite proficiency
- Payroll/Auditing
Languages
Spanish
Native or Bilingual
Timeline
Physician Practice Coordinator
Cedars-Sinai
04.2024 - Current
Surgical Coordinator/Assistant Manager of Operations
Aesthetic MdR
12.2019 - 02.2024
Recereation Leader
City Of Santa Monica
05.2014 - 12.2019
Bachelor of Arts - Sociology
University of Santa Barbara
Similar Profiles
Diana VelasquezDiana Velasquez
Intern at Cedars-SinaiIntern at Cedars-Sinai
Arthur BarranonArthur Barranon
Physical Therapy Aide at Cedars-SinaiPhysical Therapy Aide at Cedars-Sinai
Jaryd HochbergerJaryd Hochberger
Administrative Assistant at Cedars-SinaiAdministrative Assistant at Cedars-Sinai