Misty Craig
Commerce,Ga.
Summary
Seeking a full time position that will enable me to use my skills and past experiences to mutually benefit myself and my employer. Eager for new challenges and allowance for future growth and development.
Overview
29
29
years of professional experience
Work History
Physician Practice Coordinator
Trinity Heathcare
Athens, GA
11.2023 - Current
- Oversee day to day operations of the clinic .
- Managing patient scheduling.
- Coordinating between doctors and patients.
- Assisting office manager.
- Training office staff and new hires .
- Creating employee and doctors weekly schedules .
- Employee time keeping.
Referral Coordinator
Trinity Healthcare
Athens, GA
11.2020 - 11.2023
- Review and schedule incoming referrals for nine surgeons and two mid levels.
- Answer phones.
- Fill in at check in and check out.
- Verification of patients insurance and coverage before appointment.
- Handle employees time with Etime
Front Office Assistant
Commerce Cardiology/North East Georgia Medi
Commerce, GA
08.2008 - 10.2020
- Register all incoming patients as well as data input of any new and revised patient information
- Manage patient check out process, including verifying insurance and benefits with numerous companies
- Record patient charges and resolve any coding issues with physician
- Responsible for medical records department to validate information and investigate information or provide additional detail when necessary
- Schedule follow up appointments and procedures for future appointments
- Consulted with hospital staff to schedule any follow up procedures
- Interface with front office staff to direct incoming calls and ensure proper department is reached.
- Maintained office security by following safety procedures and controlling access via reception desk.
- Participated in credit and collections activities.
- Monitored visitor access by maintaining logbook and issuing passes.
Athens Women’s Clinic
Athens, GA
05.2001 - 08.2008
- Responsible for posting Medicare and Medicaid payments on a daily basis
- Negotiated all Medicare and Medicaid Claim Denials
- Fielded all incoming phone calls
- Posted all charges and patient payments
- Assisted with daily payment reconciliation.
Front office receptionist
Wayne S. Morris M.D
Commerce, GA
06.1996 - 05.2001
- Responsible for directing all incoming calls
- Recorded basic patient charges in office database
- Received all patients upon arrival
- Checked out patients and received copays.
Education
High School Diploma -
Winder Barrow High School
Winder, GA1989
Gwinnett Tech and Gainesville Junior College
Skills
- Epic
- Flexible Schedule
- Good Work Ethic
- Computer Skills
- Effective Customer Communication
- Customer Support and Assistance
- People Skills
- First Aid/CPR
Timeline
Physician Practice Coordinator
Trinity Heathcare
11.2023 - Current
Referral Coordinator
Trinity Healthcare
11.2020 - 11.2023
Front Office Assistant
Commerce Cardiology/North East Georgia Medi
08.2008 - 10.2020
Athens Women’s Clinic
05.2001 - 08.2008
Front office receptionist
Wayne S. Morris M.D
06.1996 - 05.2001
High School Diploma -
Winder Barrow High School
Gwinnett Tech and Gainesville Junior College
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