Eli Gazarkh
Fair Lawn,NJ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Cutting Edge Ice Academy
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Summer Camp Counselor
Fair Lawn Jewish Day Camp
06.2021 - 08.2023
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
Camp Counselor Volunteer
Fair Lawn Jewish Day Camp
06.2019 - 08.2019
- Promoted teamwork and collaboration among campers through group projects and team-building exercises.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
Education
MBA - Marketing
Ramapo College of New Jersey
Mahwah, NJ05.2028
High School Diploma -
Fair Lawn High School
Fair Lawn, NJ06.2023
Skills
- Complaint Resolution
- Call Management
- Consultative Sales
- Appointment Scheduling
Closing Statement
Currently a college student studying marketing with an immense passion for sports!
Timeline
Customer Service Representative
Cutting Edge Ice Academy
06.2023 - Current
Summer Camp Counselor
Fair Lawn Jewish Day Camp
06.2021 - 08.2023
Camp Counselor Volunteer
Fair Lawn Jewish Day Camp
06.2019 - 08.2019
MBA - Marketing
Ramapo College of New Jersey
High School Diploma -
Fair Lawn High School
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