Eli Lounis V
Joplin,MO
Summary
Dedicated professional with 10+ years of experience in the quick service food industry, including extensive upper management role, eventually leading to Owner/Operator partnership.- Proven track record of success as Operating Partner. Highly skilled in team leadership, operations management, and customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities, with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
I look forward to joining your team, if given the opprotunity. Thank You
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operating Partner
D.L. Rogers Corp
Joplin, Missouri
04.2021 - 08.2024
- Created and executed strategies to improve operational efficiency and reduce costs.
- Developed and managed processes to ensure the efficient operation of the business.
- Established and maintained relationships with vendors, suppliers, and customers.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Established policies for cash handling procedures to maximize security measures.
- Adhered to all health department regulations regarding food storage and preparation.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Managed accounts payable, accounts receivable and payroll.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Co-Manager/Co-Partner
D.L Rogers Corp.
Joplin, MO
09.2017 - 04.2021
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Resolved conflicts among employees in an effective manner.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ensured compliance with all food safety regulations and sanitation standards.
Team Member
D.L Rogers Corp. Sonic Drive in
Joplin, MO
05.2017 - 09.2017
- Collaborated with other team members to ensure timely completion of tasks.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
Education
High School Diploma -
Joplin High School
Joplin, MO05-2016
Some College (No Degree) -
Central Methodist University
Fayette, MOSkills
- Team Development
- Ability to keep composure in high stress situations
- Experienced in fast paced environments
- Organizational Development
- Training and coaching
- Compliance understanding
- Strategic Planning
- Recruitment and hiring
- Operations Management
- Schedule Coordination
- Customer Engagement
- Adaptable
- Organization and prioritization
- Supervisory skills
- Shift Management
- Labor and food cost control
- Strong computer skills
- Troubleshooting skills
- Time Management
- Problem-Solving
Certification
- ServSafe Certified (expires 9/9/2028)
Professional Reference
Gary Jackson
-D.L. Rogers Corp. Supervisor- Overseeing operations of all 7 Sonic Drive-Ins in the Joplin/Webb City Area
-Phone: (417) 439-8004
-Email: grjackson@inspirepartners.net
Personal Reference
Tyler Nonemaker
-Brother, as well as my Co-manager during my time With D.L. Rogers
-Phone: (417) 396-3167
-Email: tnonemaker2@gmail.com
Timeline
Operating Partner
D.L. Rogers Corp
04.2021 - 08.2024
Co-Manager/Co-Partner
D.L Rogers Corp.
09.2017 - 04.2021
Team Member
D.L Rogers Corp. Sonic Drive in
05.2017 - 09.2017
High School Diploma -
Joplin High School
Some College (No Degree) -
Central Methodist University
- ServSafe Certified (expires 9/9/2028)
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