Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results.
Work History
Operations Supervisor
6 Months
R&L Carriers | 04.2026 - Current
Coached dockworkers and drivers on safety procedures, handling standards, and operating expectations.
Partnered with management to improve processes, strengthen accountability, and enhance terminal performance.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Assistance Service Center Manager
6 Years 5 Months
Old Dominion Freight Line, Inc. | 11.2019 - 04.2026
Delegated and directed service tasks, monitored project progress, and managed service team members to achieve team objectives and sales goals.
Led supervisory staff, conducted coaching and feedback, and ensured staff met performance targets.
Conduct Safety and claims meetings, ensuring compliance with company policies and DOT regulations.
Oversaw a staff of over six hundred employees to maintain operational efficiency and workplace harmony.
Operations Manager
4 Years 3 Months
Old Dominion Freight Line, Inc. | 08.2015 - 11.2019
Oversaw transportation and shipping operations
Coordinated work assignments, monitored performance, and trained team on job duties to enhance operational effectiveness
Planned and ensured production levels to support continuous improvement initiatives
Monitored and evaluated loading and unloading processes to maintain safety and efficiency standards