ELI SANTIAGO
Danbury,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Shift Supervisor
Lincoln Hall
Lincolndale, NY
08.2011 - 10.2024
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Manage and support cottage supervisors by providing training and performance evaluations.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assigned tasks to team members based on their strengths and skill sets.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing. Confirmed payroll records for 40-50 employees.
- Addressed any issues that arose during the shift in a proactive manner.
- Managed campus activities throughout allocated shifts
- Oversaw operations of office, administrative, and youth care staff to ensure quality standards.
- Facilitated daily workloads via strategic staffing.
- Manage and support cottage supervisors by providing training and performance evaluations.
- Managed delegation of work schedules and requirements
- Enforced disciplinary measures to resolve performance issues
- Updated databases with manual data entry and document scanning.
- Handled and processed required federal documentation each day.
- Update the UC portal as required.
- Collaborated to resolve emerging and ongoing conflicts among residents.
- Certified NY State Mandated Reporter and certified in C.P.
Labor Worker
Yorktown Pennysaver
Yorktown Heights, NY
10.2010 - 08.2011
- Loaded and unloaded materials onto trucks for transport to job sites.
- Maintained tools and equipment used onsite.
- Operated a variety of hand and power tools as needed.
- Transported heavy construction materials from one location to another using forklifts or other material-handling equipment.
- Conducted routine maintenance checks on tools and equipment ensuring they are in proper working condition.
- Set up equipment to maintain worksite productivity.
- Maintained cleanliness and organization in work areas to ensure safety and efficiency.
- Tagged containers with identification details
- Reviewed work orders to understand assignments and materials
- Record numbers of units handled or moved, using daily production sheets or work tickets.
- Utilized hoisting devices to manage loading tasks
Education
Some College (No Degree) - Criminal Justice
Westchester Community College
Valhalla, NYSkills
- Attendance oversight
- Shift reporting
- Schedule Management
- Policy Enforcement
- Employee Training
- Staff Roster Management
- Team Leadership
- Spanish Language Proficiency
- Team Collaboration
- Effective Communication
- Computer & technology proficiency
- Detail-Oriented Organization
Languages
Spanish
Professional
References
References available upon request.
Timeline
Shift Supervisor
Lincoln Hall
08.2011 - 10.2024
Labor Worker
Yorktown Pennysaver
10.2010 - 08.2011
Some College (No Degree) - Criminal Justice
Westchester Community College
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