Elia Arias
Whittier,CA
Summary
Dynamic administrative professional with a proven track record at Pilot Freight Services, excelling in customer service and office administration. Skilled in invoice processing and data entry, I effectively managed claims and enhanced client relations. A dedicated team player, I thrive in fast-paced environments, ensuring seamless operations and exceptional support.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Pilot Freight Services
04.2021 - 04.2024
Greeted all incoming visit to our corporate office.
Answer and routed all incoming call .
Coordinate conference room usage .
Kept inventory and ordered on all office supplies.
Managed incoming and outgoing mail and packages.
Processed all in home damage and product claims. Entered in system for payments.
Account Manager
Delivery Solutions Inc
03.1998 - 04.2021
Communication between ,clients,carrier partners,customers.and staff.
On site support at load out docks.
Assisted the on the onboarding process of delivery partners.
Responsible of training dispatch staff. routing
staff and customer service.
Processed and coded the billing invoiced to our clients .
Processed in home damage and product damage claims,
Worked side by side with Account manager on all daily task,
Education
High School Diploma -
Huntington Park High School
Huntington Park, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Filing
- Customer relations
- Clerical support
- Strong problem solver
- Professional communication
- Database entry
- Dedicated team player
- Filing and data archiving
- Invoice processing
- Mail handling
- Prioritization
- Multi-line phone systems
- Client relations
Timeline
Administrative Assistant
Pilot Freight Services
04.2021 - 04.2024
Account Manager
Delivery Solutions Inc
03.1998 - 04.2021
High School Diploma -
Huntington Park High School