Elian Trinidad
Starbucks Inc
New York,NY
1
Language
13
years of professional experience
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Work History
Assistant Store Manager
5 Months- Trained and mentored new partners on store procedures to enhance team effectiveness.
- Supervised daily operations, ensuring store efficiency and product quality.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Directed daily store operations, aligning sales floor execution with customer service and brand standards.
- Coordinated staffing, scheduling, and task assignment to maintain coverage and operational consistency.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Assistant Store Manager
4 Months- Trained and mentored staff, enhancing customer service skills and increasing satisfaction ratings.
- Supervised daily store operations, fostering a productive team environment.
- Managed inventory levels and coordinated stock replenishment to maintain consistent product availability.
- Supported daily operations by managing staff schedules and assignments.
- Managed inventory levels and coordinated stock replenishment, ensuring product availability.
- Assisted in inventory management through tracking and ordering merchandise.
- Conducted regular audits to ensure compliance with company policies.
- Developed strategies to increase store profitability through analysis of financial data and implementation of cost-saving measures.
Sales Manager
1 Year 8 Months- Led and motivated a team of 20 Sales Advisors to consistently achieve and exceed monthly and quarterly sales targets.
- Coached and guided team members through regular performance feedback, enhancing overall sales performance.
- Established standard for exceptional customer service, fostering culture of product knowledge and customer-centric service.
- Monitored and analyzed sales performance data, identifying trends and opportunities for improvement.
- Conducted comprehensive training and development programs for Sales Associates, enhancing their product knowledge, selling skills, and customer service capabilities.
- Monitored and analyzed sales performance data to identify trends and drive actionable improvements.
- Ensured that every customer enjoyed a remarkable shopping experience, resulting in high customer satisfaction scores.
- Successfully recruited, onboarded, and developed top talent within the sales team.
- Fostered a positive and collaborative work environment, encouraging teamwork and high levels of employee engagement.
Assistant Manager
9 Years- Communicated expectations, provided constructive feedback, and promoted culture of continuous learning, enhancing team development and business outcomes.
- Managed and led a cross-functional team of over 100 associates, including product development, planning, allocation, and merchandising teams.
- Effectively communicate expectations, provide constructive feedback, and promote a culture of continuous learning to achieve personal and business success.
- Utilized reporting tools to identify and resolve underlying issues, showcasing problem-solving abilities that improved operational effectiveness.
- Utilize reporting tools to identify and address underlying issues, demonstrating strong problem-solving skills.
- Trained flagship location staff on standard visual processes, including folding techniques, denim workshops, and promotion execution, ensuring consistent presentation standards.
Education
Associate of Arts - Hospitality
Skills
Customer engagement
Inventory control
Hiring and training
Team leadership
Mentoring
Sales data analysis
Work planning
Problem-solving
Sales forecasting
Staff scheduling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Starbucks Inc
06.2026 - CurrentRead More
Assistant Store Manager
EssilorLuxottica
10.2024 - 02.2025Read More
Sales Manager
Warty Parker
01.2023 - 09.2024Read More
Assistant Manager
Gap INC
01.2014 - 01.2023Read More
Johnson & Wales University
Associate of Arts from Hospitality
Read More