Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

Eliana Alonzo

Pennsauken,NJ

Summary

Enthusiastic and dedicated health provider with extensive experience in patient care and administrative support. Proven ability to communicate effectively with patients and medical professionals, ensuring optimal care and patient satisfaction. Eager to join a dynamic healthcare team and contribute to providing exceptional level care to patients in a supportive and compassionate environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Specialist

Riseboro Community Partnership
01.2024 - 06.2024
  • Provide home care services to clients, approximately 110, and assigned home health aids based on applicable experience.
  • Coordinated schedules of home health aids with clients.
  • Coordinated community resources and support.
  • Established strong relationships with clients, understanding their needs and advocating on their behalf.
  • Collaborated with multiple departments for efficient coordination and optimal case outcomes.
  • Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
  • Exceeded performance expectations consistently by meeting deadlines while maintaining high-quality work standards.
  • Provided individualized home care for each clients.

Care Coordinator

Riseboro Community Partnership
11.2018 - 06.2022
  • Supervised caseload of 110+ clients advocate about different benefits & entitlements while acting as on-call coordinator overnights & weekends.
  • Coordinated service between clients, hospital, insurances, nurses, & Home Health Aides are aligned to maintain same level of care.
  • Assisted in resolving agency discrepancies by participating in client's surveys received 3 out of 5 satisfaction score per month.
  • Provided leadership to 250+ Home Health Aides concerning client's comprehensive care by evaluating and monitoring client's specific needs while ensuring excellent care.
  • Maintained complete records of all client's interaction including complaints are in accordance with agency policies such a progress notes, incidents report & change forms.
  • Verified client's schedule are accurate based on client's authorization, requested POC for Home Health Aide from the nurse & follow up with daily open orders.
  • Ensured Home Health Aides are in compliance with their annual physicals, evaluation, in service training meeting DOH standards.
  • Received & responded to clients or caregivers’ requests via letters, emails, telephone calls and in-person interactions.

Pediatrician

Centro De Atención Integral Para Discapacidad-CAID
01.2017 - 01.2018
  • Provided medical consultations of special children with Autism, Down's syndrome and infantile cerebral palsy, medical history.
  • Prescribed treatment under previous evaluation, cases discussions with multidisciplinary specialist.
  • Met with new parents and parents-to-be to inform and educate on care of newborns.
  • Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
  • Provided yearly physicals, sports physicals, and immunizations to children.

Pediatric Residency

Regional Children Hospital Dr. Arturo Grullon
01.2013 - 01.2017
  • Experienced with children in emergency room & critical care Monitored childhood developmental markers such as weight, height, and blood pressure to screen for abnormalities.
  • Administered required vaccinations and advocated for adherence to vaccination schedule for best disease prevention.
  • Provided yearly physicals, sports physicals, and immunizations to children.
  • Collaborated with lab and radiology to order necessary services for pediatric care.
  • Managed and designed an educational intervention in Knowledge, Attitude and Practices on Breastfeeding in Health Care Personnel.
  • Poster presentation in 2017 American Public Health Association Meeting, Atlanta, United States.

Physician

Punto Médico Familiar
01.2012 - 01.2013
  • Primary care unit assisted with first aid in emergency room, methods of prevention diseases, nutrition programs.
  • Instructed patients and families on medical diagnoses and treatment options.
  • Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
  • Assessed, diagnosed, and treated emergency and chronic medical conditions.
  • Took leading role in delivery of healthcare services and regularly reviewed services to spot trends or errors.

Education

Bachelor of Science - Medicine

Pontifical Catholic University Madre Y Maestra

M.D. - Pediatric

Pontifical Catholic University Madre Y Maestra

Skills

  • Preventive health care
  • Vaccine administration
  • Proficient in ECG
  • Phlebotomy
  • Multidisciplinary Team Collaboration
  • Knowledge of HIPAA and OSHA regulations
  • Bilingual (Spanish and English)
  • Efficient providing personalized care
  • Problem solving and time management efficient
  • Microsoft Office (Word, Power point and excel)

Certification

  • Certified Clinical Medical Assistant
  • Certified Phlebotomy Technician
  • Certified EKG Technician
  • Patient Care Technician /Patient Care Assistant Certification- American Medical Certification Association (AMCA 2018)
  • Basic Life support- American Heart Association.

Timeline

Case Specialist

Riseboro Community Partnership
01.2024 - 06.2024

Care Coordinator

Riseboro Community Partnership
11.2018 - 06.2022

Pediatrician

Centro De Atención Integral Para Discapacidad-CAID
01.2017 - 01.2018

Pediatric Residency

Regional Children Hospital Dr. Arturo Grullon
01.2013 - 01.2017

Physician

Punto Médico Familiar
01.2012 - 01.2013

Bachelor of Science - Medicine

Pontifical Catholic University Madre Y Maestra

M.D. - Pediatric

Pontifical Catholic University Madre Y Maestra

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Eliana Alonzo