Eliana Friedman
Anthony Francos
New York,NY
1
Certification
5
years of professional experience
Dedicated server with a proven track record in exceptional customer service, guest engagement, and effective cash handling. Ready to enhance guest satisfaction and loyalty through outstanding hospitality.
Work History
Server
3 Years 4 Months- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple table sections efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to coordinate orders, improving service flow and accuracy.
- Trained new servers on menu items and service protocols, promoting team cohesion and performance.
Mixer
6 Months- Conducted routine maintenance on mixers to prevent downtime and ensure operational continuity.
- Monitored ingredient inventory levels to maintain optimal supply for mixing processes.
- Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
- Monitored ingredient ratios for accuracy, contributing to product consistency and flavor profile integrity.
Keyholder
1 Year 4 Months- Trained and mentored new employees on customer service best practices.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained new employees on customer service best practices.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Managed inventory levels, facilitating timely restocking of supplies.
Education
High School Diploma
No Degree - Communications And Media
Skills
Customer service excellence
Customer satisfaction
Financial accuracy
Cash handling
Inventory management
Collaborative teamwork
Brand representation
Strong work ethic
Certification
Qualified Bartender and Mixologist
Timeline
Mixer
Thisbowl
10.2025 - 04.2026Read More
Server
Anthony Francos
04.2023 - CurrentRead More
Keyholder
Frutta Bowls
09.2021 - 01.2023Read More
Livingston High School
High School Diploma
Read More
Pace University
No Degree from Communications And Media
Read More