Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliana Guerra

Orlando,FL

Summary

Experienced

Bartender/Server with 5+ years in hospitality. I bring passion for the industry, a fun and positive attitude and an understanding of customer service. My goal is to obtain a job that will lead me in a new direction. Preferably that will use my years of experience and education while teaching me new skills, furthering my career options.

Overview

6
6
years of professional experience

Work History

On Call Banquet Server/Bartender

Aloft Lake Nona
01.2025 - Current
  • Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless operations.
  • Assisted in setup and breakdown of banquet spaces, maintaining organization and efficiency throughout events.
  • Adapted quickly to changing demands, providing support across various roles as needed during events.
  • Streamlined bar operations by efficiently preparing and serving beverages to meet high-volume demands during events.

Cocktail Server

Howl At The Moon
04.2024 - 06.2025
  • Provided exceptional customer service in high-energy environment, ensuring guest satisfaction and repeat business.
  • Delivered timely drink orders, maintaining accuracy and consistency during peak hours.
  • Managed multiple tables efficiently while maintaining attention to detail and customer needs.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.


On Call Bartender

Kimpton EPIC Hotel
04.2023 - 11.2023
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Fostered an environment of teamwork among bar staff and other event personnel, ensuring smooth communication and cooperation throughout each function.
  • Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.

Bartender

Iggy's Karaoke Bar
01.2019 - 02.2023
  • Crafted and served cocktails to enhance customer experience and satisfaction.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation techniques and customer service standards.

Education

BBA - Business Administration And Management

Universidad Autonoma Del Caribe
Barranquilla, Colombia
06-2021

Skills

  • Exceptional customer service
  • Time management
  • Multitasking and organization
  • Punctual and reliable
  • Adaptable to change
  • Strong Sense of urgency

Languages

English
Native or Bilingual

Timeline

On Call Banquet Server/Bartender

Aloft Lake Nona
01.2025 - Current

Cocktail Server

Howl At The Moon
04.2024 - 06.2025

On Call Bartender

Kimpton EPIC Hotel
04.2023 - 11.2023

Bartender

Iggy's Karaoke Bar
01.2019 - 02.2023

BBA - Business Administration And Management

Universidad Autonoma Del Caribe

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