Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elianai Rivera

Reading ,PA

Summary

Dynamic supervisor with proven success at KFC, enhancing team productivity through effective training and mentoring. Recognized for exceptional cuz service and attention to detail, I implemented efficient workflows that significantly improved satisfaction levels. Skilled in staff management and employee motivation, I foster a collaborative environment that drives results.

Overview

2
2
years of professional experience

Work History

Supervisor

KFC
06.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor

McDonald's
01.2024 - 05.2024
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Education

Reading High School
Reading, PA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Attention to detail
  • Team building

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Supervisor

McDonald's
01.2024 - 05.2024

Supervisor

KFC
06.2023 - Current

Reading High School

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Elianai Rivera