Dedicated hospitality specialist known for exceptional customer service and teamwork. Proficient in coordinating food and beverage service, ensuring timely delivery, and enhancing guest experiences in diverse roles within the food service industry.
Overview
5
5
years of professional experience
Work History
Server
lechick wynwood
Miami
03.2025 - 01.2026
Provided exceptional customer service in a fast-paced dining environment.
Assisted guests with menu selections and answered questions about food items.
Coordinated with kitchen staff to ensure timely food delivery to tables.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Bartender
lechick wynwood
Miami
12.2024 - 04.2025
Prepared and served a variety of beverages to customers.
Engaged with customers to create a welcoming atmosphere.
Performed opening and closing duties including restocking supplies.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed accurate bar tabs and processed cash and credit card transactions.
Remained calm and poised during busy periods, promoting great customer service to guests.
Barback
negroni
Miami
11.2023 - 05.2024
Assisted bartenders with drink preparation and service during peak hours.
Maintained cleanliness and organization of bar area during busy shifts.
Stocked shelves with glasses, garnishes, and liquor to ensure efficiency.
Restocked ice and prepared garnishes for drinks.
Studied bartenders to learn recipes for different mixed cocktails.
Food Runner
ferraro's kitchen
miami
10.2022 - 01.2024
Delivered food promptly to tables, ensuring accurate orders and customer satisfaction.
Assisted kitchen staff by organizing and restocking supplies during peak hours.
Communicated effectively with servers to coordinate food and beverage service.
Enhanced guest experience by providing attentive service and addressing inquiries promptly.
Drink Runner
Doya wynwood
Miami
02.2021 - 10.2022
Delivered drinks promptly to guests throughout the venue.
Maintained cleanliness of service areas to ensure a welcoming environment.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Participated in weekly inventory counts of liquor bottles and other beverage items in order to maintain accurate stock levels.
busser
Little Habana
miami
03.2021 - 01.2022
Assisted servers by delivering food and beverages promptly.
Took initiative to help others whenever necessary.
Maintained cleanliness of restaurant dining area throughout shift.
Ensured that each table was properly set before seating guests.
Collaborated with waitstaff to ensure efficient communication and guest satisfaction.