Elianna Ordonez

• Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
• Consistently met performance metrics related to service quality, response time, and customer satisfaction scores.
• Evaluated systems according to predetermined checklist and noted issues.
• Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
• Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs, leading to increased client retention rates over time.
• Enhanced equipment functionality by cleaning and lubricating parts for optimal performance.
• Responded to customer requests for products, services, and company information.

Reference: Maria Rangel (770-895-2365)

• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
• Performed general housekeeping and cleaning tasks.
• Notified supervisors of defective equipment or material.
• Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
• Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
• Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Assisted team members with tasks that require group effort.

Reference: Carlos Jimenez (678-683-2303)