Elianna Santa Maria
Tucson,AZ
Summary
Careful E-Commerce Personal Shopper with 8 months of rapidly and effectively delivering quality merchandise to discerning customers. Meticulously adheres to client requests. Tirelessly addresses discrepancies and stock issues. Dedicated to serving as customers' direct proxy in purchasing ideal items without physically visiting retail locations. Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to shoppers while encouraging return patronage and E-Commerce revenue growth.
Overview
1
1
year of professional experience
Work History
E-Commerce
Fry's Food And Drug
02.2023 - 10.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Education
No Degree - Business
University of Arizona
Tucson, AZ05.2027
Skills
- Cash Register Systems
- Delivery Procedures
- Delivery Management
- Performance Goals
- Personal Shopping
- Station Preparation
Timeline
E-Commerce
Fry's Food And Drug
02.2023 - 10.2023
No Degree - Business
University of Arizona
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