Elianny Rodriguez
Queens,NY
Summary
At Golden Farms, I excelled as a Customer Service Cashier, leveraging my strong cash handling abilities and exceptional customer service skills to enhance customer satisfaction and loyalty. Demonstrating reliability and patience, I effectively resolved complaints and exceeded service goals, significantly contributing to a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Golden Farms
04.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Associates - Health Sciences
Queensborough Community College
Oakland Gardens, NYSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Golden Farms
04.2024 - Current
Associates - Health Sciences
Queensborough Community College
Similar Profiles
Tiawanda DavisTiawanda Davis
Laboratory Technician at Golden FarmsLaboratory Technician at Golden Farms
Abigail FriasAbigail Frias
Cashier at Golden FarmsCashier at Golden Farms
Edmond Tan Chia FookEdmond Tan Chia Fook
Farm Work Experience at Various (Tanad Farms, Golden Pitaya, Etc)Farm Work Experience at Various (Tanad Farms, Golden Pitaya, Etc)