Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Arbo

Las Vegas

Summary

Dynamic leader with a strong track record in enhancing team performance and employee morale. Successfully implemented training programs and conflict resolution strategies, driving operational efficiency and fostering a collaborative work environment. Committed to delivering exceptional customer service and maximizing staff engagement for sustained growth.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Orielly Auto Parts
Las Vegas
03.2024 - 10.2024
  • Assisted in managing daily store operations and ensuring effective inventory control.
  • Trained new employees on customer service protocols and product knowledge.
  • Collaborated with team members to develop promotional displays and merchandise layouts.

Assistant Manager

McDonald's Fast Food Restaurant
Las Vegas
05.2022 - 11.2022
  • Supervised daily operations by scheduling shifts and assigning duties to optimize team performance.
  • Implemented training processes for new hires and coordinated oversight of department managers and shift leads to ensure operational efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Resolved team conflicts to maintain a collaborative work environment.
  • Resolved customer inquiries and complaints requiring management-level escalation.

General Manager

Yama San
Thousand Oaks
03.2021 - 06.2021
  • Managed financial operations of restaurant to ensure profitability and sustainability.
  • Delivered comprehensive staff training for servers, supervisors, and cooks to enhance service quality.
  • Established strong customer relationships to improve overall dining experience.

Key Holder

Abercrombie and Fitch
Topanga
10.2015 - 06.2017
  • Ensured customer satisfaction by addressing needs and supporting positive shopping experiences.
  • Directed staff and monitored sales and returns to optimize transaction accuracy.
  • Administered daily operations to ensure staff understood and adhered to policies.

Education

Associate of Arts - Fashion Merchandising

FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA
07-2016

Associates in Business Administration -

College of Southern Nevada
Henderson, NV
06-2015

Skills

  • Team leadership
  • Customer Communication
  • Sales Monitoring
  • Product and Service Knowledge
  • Knowledgeable in POS and Microsoft
  • Detail Oriented
  • Team Coordination
  • Reliable

Languages

  • English
  • Arabic
  • Portuguese

Timeline

Assistant Manager

Orielly Auto Parts
03.2024 - 10.2024

Assistant Manager

McDonald's Fast Food Restaurant
05.2022 - 11.2022

General Manager

Yama San
03.2021 - 06.2021

Key Holder

Abercrombie and Fitch
10.2015 - 06.2017

Associate of Arts - Fashion Merchandising

FIDM/Fashion Institute of Design & Merchandising

Associates in Business Administration -

College of Southern Nevada
Elias Arbo