Elias Coronado
Sales
San Antonio,TX
Summary
Sales and management has been my passion For over 30 years I have worked with the public. Making sure they are happy and satisfied. Making The customer feel important. Listening to their point of view and asking the right questions. This simples things has made me a top manager and top salesperson for the Companies I have work for.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Helzberg Diamonds
07.2012 - 04.2021
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Conducted product demonstrations to highlight features and re
- direct objections to positive aspects.
Manager
Kays Jewelers
07.2010 - 07.2012
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional, organized, and safe environment for employees and patrons.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Manager
Zales The Diamond Store
04.2000 - 04.2000
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
BBA - Diamonds
Gemological Institute of America-Los Angeles
Culver City, CA09.1986
Associate of Arts - Photojournalism
Sam Houston State University
Huntsville, TX06.1976
High School Diploma -
Sam Houston High School
Arlington, TX05.1966
Skills
- Inventory Control
- Service Contracts
- Documentation And Reporting
- Item Ticketing and Pricing
- Customer Service
- Customer Assistance
- Problem-solving skills
- Inventory Management
- Product and Service Sales
Certification
Master Photographer Professional Photographers of America and GIA certificate
Spanish is my second language
Manages Jewelry Stores in Laredo Texas and Tucson Arizona.In order to be successful one must be able to communicate with latinos.
Timeline
Sales Associate
Helzberg Diamonds
07.2012 - 04.2021
Manager
Kays Jewelers
07.2010 - 07.2012
Manager
Zales The Diamond Store
04.2000 - 04.2000
BBA - Diamonds
Gemological Institute of America-Los Angeles
Associate of Arts - Photojournalism
Sam Houston State University
High School Diploma -
Sam Houston High School
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