Elias Esteves
Brooklyn,NY
Summary
Dedicated and detail-oriented professional with strong customer service skills. Known for maintaining organized work environments and implementing process improvements to enhance efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
El Churro
New York, NY
02.2024 - 08.2024
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash register and ensured balanced drawers at end of shifts.
- Assisted customers by providing product information and handling inquiries promptly.
- Collaborated with team members to maintain organized and clean work environment.
Stocker
Whole Foods Market Inc
New York, NY
02.2024 - 03.2024
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Monitored inventory levels to maintain stock availability and minimize waste.
- Assisted in organizing backroom storage for streamlined access to products.
- Collaborated with team members to execute merchandising strategies effectively.
- Trained new staff on stocking procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency in stock replenishment.
Package Handler
FedEx
New York, NY
12.2023 - 03.2024
- Operated package sorting equipment to ensure efficient processing of shipments.
- Collaborated with team members to maintain workflow and meet daily delivery targets.
- Inspected packages for damage and accuracy before loading onto delivery vehicles.
- Implemented safety protocols to minimize workplace accidents and enhance operational efficiency.
Sales Associate
Finish Line, Inc
New York, NY
09.2022 - 11.2023
- Maintained product knowledge to effectively communicate features and benefits to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Footlocker.com Inc.
New York, NY
08.2021 - 09.2022
- Processed transactions accurately using point-of-sale systems, handling cash and credit sales efficiently.
- Organized merchandise displays to enhance visual appeal and promote featured products.
- Collaborated with team members to achieve store goals and maintain optimal inventory levels.
- Monitored stock levels, restocking shelves as needed to ensure product availability for customers.
- Responded promptly to customer inquiries, resolving issues while fostering a welcoming environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
GED -
Voyages Prep
New York, NYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collab
- Team collaboration
Timeline
Cashier
El Churro
02.2024 - 08.2024
Stocker
Whole Foods Market Inc
02.2024 - 03.2024
Package Handler
FedEx
12.2023 - 03.2024
Sales Associate
Finish Line, Inc
09.2022 - 11.2023
Sales Associate
Footlocker.com Inc.
08.2021 - 09.2022
GED -
Voyages Prep