Telecommunications expert specializing in VoIP systems and network troubleshooting. Successfully led teams to enhance communication capabilities, ensuring seamless connectivity and operational efficiency in diverse project environments.
Overview
18
18
years of professional experience
Work History
Field Engineer
Acuative
Strongsville
12.2015 - Current
Installed and serviced hosted VoIP phone systems for Light Path customers, enhancing communication capabilities.
Diagnosed and resolved TCP/IP configuration issues for VoIP phones and hosted switches, ensuring seamless connectivity.
Repaired and replaced PBX phone system hardware, ensuring optimal telephony functionality.
Troubleshoot voice and data cables with toner.
Extend/Troubleshoot/ repair POTS lines from demark to end user.
Demonstrated reliability and accountability in all work assignments.
Break/ fix servers for various clients and DC.
Cisco (FLDTEC) CCT.
Demonstrated reliability and accountability in all work assignments.
Field Technician
Future Voice & Data
Brooklyn
12.2014 - 11.2015
Work with Cisco/ADTRAN routers, modems, switches, firewalls and NOC for provisioning and testing.
Extend/Troubleshoot/ repair telco cables from demarc to end user.
Troubleshot voice and data cables using toner to ensure reliable connectivity.
Work with 66/110/krone blocks.
Work with T1, ETH, and DSL technologies.
Fiber Optic cabling splicing testing.
Verified functionality of POS systems, fax machines, and printers to support operational efficiency.
NYC AAV Backhaul Construction Project Manager
Alcatel Lucent
New Providence
04.2013 - 09.2014
Developed site design walk schedule for 150 sites, Managed AAV and ALU personnel to schedule execution.
Engaged Ericsson Managed Services Group (Sprint) to facilitate site access for design walks.
Ensured completeness and thoroughness of AAV site construction design packages.
Facilitated reviews of AAV site design packages with local market team, ensuring alignment between site acquisition and construction.
Identified and documented all exceptions and out-of-scope items within the AAV site construction design package.
Completed and submitted site-specific scoping documents and quotes.
Monitored processing and approval of site-specific AAV construction quotes and Sprint ASR submissions.
Coordinated site-specific activities for deployment walkthroughs, achieving AAV Ethernet readiness by designated deadlines.
Assisted Site Acquisition with zoning and permitting.
Oversaw the project plan and executed activities using the web-based Alcatel-Lucent Field Scheduling Tool and the online customer database.
Acted as liaison between Sprint, AAV, and landlords.
Directly assisted Sprint in expediting an NTP for construction start on a Golden site in NYC.
Conducted site surveys for redesign and meet point changes and revised construction drawings to reflect agreed design by all parties.
Created architectural construction drawings for AAV fiber plans saving Sprint funds on AE fees.
Executed 50 site shutdowns with appropriate authorizations to perform necessary repairs and expedite BHRs for AAV vendors.
Condensed and rewired copper cabling to bring sites back on air efficiently.
Technologies involved are EVDO, DS1, DS3.
Successfully spliced and tested various fibers with fiber meter and calibrated equipment accordingly.
Troubleshot various cell site issues (i.e.: power, conductor terminations, grounding, quality control, building penetration, antenna mounting).
Facilitated collaboration between various vendors to streamline workflow and enhance efficiency..
All documents uploaded to the designated Network Vision project database, i.e. FST, Siterra once processed.
Lead Transport & Backhaul Coordinator
Bechtel Telecommunications
Montvale
11.2011 - 01.2013
Coordinated dispatches during Hurricane Sandy recovery, providing 24/7 on-call transport support for COW and generator deployment to ensure rapid response.
Collaborated with AT&T and Verizon PMs, delivering daily reports on Verizon Ethernet roadblocks to streamline communication and project progress.
Scheduled access to AT&T cell sites and managed deliveries of T1, DS3, and Ethernet circuits through local LEC.
In charge of a team of 18 technicians. Scheduled and dispatched technicians to assigned sites.
Submitted daily MOPs for site dispatches, including service affecting scopes.
Updated and emailed daily deliverable trackers to specific distribution lists within AT&T and Bechtel utilizing various databases and platforms to populate data.
Performed site surveys with local carrier for delivery of fiber to the cell site.
Coordinated with landlords, general contractors and LEC for routing of conduit from point of entry or meet point to cell site.
Worked with site acquisition on landlord issues and scheduling construction start.
Worked on LTE, NSB, 2C, 3C. Utilized JDSU meters for fiber testing.
Facilitated collaboration among vendors to improve project workflows and resolve issues, contributing to timely project completion.
Reviewed close-out documents from general contractor to ensure scope of work was completed per plans.
Overall Accomplishments
Project managed 89 GPS 2424 sites and 234 LTE external alarming sites for the ATT LTE project.
Project manager for the ATT Drive testing Re-home of UMTS/ LTE technologies as well as the MBCCH Conversions for the GSM technology for over 300 sites.
Executed numerous quoted jobs for 5C/4C/ LTE/ GSM/ LNS.
Project manager for various projects with over 10 contractors.
Field Technician
Spectra Services
Scottsdale
06.2008 - 11.2011
Performed testing, troubleshooting & maintenance of all new & existing copper, fiber and microwave GSM and UMTS T1 circuits at AT&T cell sites.
Conducted fiber splicing and testing to ensure optimal connectivity.
Installed and configured file uploads, pinged, troubleshot, and provisioned Tellabs and ALU SIAD units with AT&T PCO to ensure seamless operation.
Configured, troubleshot, and tested Canoga Perkins Ethernet circuits to maintain reliable network connectivity.
Applied extensive knowledge of Tberd T1/DS3 and JDSU Acterna Ethernet test sets, DACS, routers, switches, hubs, and ETTCS for effective network diagnostics.
Worked with OEM: Alcatel-Lucent, Nortel, Tellabs, Fujitsu.