Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Leal

Kissimmee,FL

Summary

Motivated and efficient specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Overview

3
3
years of professional experience

Work History

Coordinator of Training F&B/Merchandiser

World Disney World
12.2024 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Created and maintained detailed training records and reports for management review.
  • Scheduled and coordinated training sessions.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Housekeeping Room Attendant

Walt Disney World Resort
04.2022 - Current
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.

DISNEY PORT ORLEANS RESORT PROPERTY ORIENTATION

World Disney World
10.2023 - 12.2024
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Housekeeping Coordinator and Rehab

Walt Disney World Resort
09.2022 - 12.2024
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.

Coordinator of Training

World Disney World
12.2023 - 07.2024
  • Created and maintained detailed training records and reports for management review.
  • Scheduled and coordinated training sessions.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Education

Associate of Science - NURSING ASSISTANT

American Vocational Academy
Orlando, FL
06-2018

Associate of Science - ELECTROCARDIOGRAPH AIDE

AMRICAN VOCATIONAL ACADEMY
ORLANDO
06-2018

Associate of Science - PHLEBOTOMY

AMERICAN VOCATIONAL ACADEMY
ORLANDO
06-2018

Bachelor Degree in Business Administration -

Venezuela
08.2015

Skills

  • Customer service-focused
  • Supply inventory management
  • Exceptional time management
  • Clear Communication
  • Facilities Inspection
  • Employee Training
  • Gems scheduling system
  • Training planing & integretion system
  • SAP workplace system
  • Training Builder system
  • Rex
  • D-Learn Admin

Languages

Spanish
Native or Bilingual

Timeline

Coordinator of Training F&B/Merchandiser

World Disney World
12.2024 - Current

Coordinator of Training

World Disney World
12.2023 - 07.2024

DISNEY PORT ORLEANS RESORT PROPERTY ORIENTATION

World Disney World
10.2023 - 12.2024

Housekeeping Coordinator and Rehab

Walt Disney World Resort
09.2022 - 12.2024

Housekeeping Room Attendant

Walt Disney World Resort
04.2022 - Current

Associate of Science - NURSING ASSISTANT

American Vocational Academy

Associate of Science - ELECTROCARDIOGRAPH AIDE

AMRICAN VOCATIONAL ACADEMY

Associate of Science - PHLEBOTOMY

AMERICAN VOCATIONAL ACADEMY

Bachelor Degree in Business Administration -

Venezuela
Elias Leal