Elias Lopez Penzo
Hollywood
Summary
Proven Route Sales Representative at UniFirst, adept in customer service and route planning, significantly boosted revenues through strategic sales and territory management. Leveraged strong organizational skills and a clean driving record to ensure timely and accurate deliveries, enhancing customer satisfaction and loyalty. Excelled in creating profitable client contracts and maintaining positive relationships, driving repeat business and referrals.
Reliable and dedicated individual with strong sense of responsibility and punctuality. Possesses thorough knowledge of local routes and traffic regulations, coupled with excellent vehicle maintenance skills. Committed to ensuring timely and safe transportation, contributing to overall operational efficiency.
Overview
9
9
years of professional experience
Work History
Driver
Dispatch
02.2021 - 09.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Route Sales Representative
UniFirst
04.2015 - 12.2021
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Maximized sales through effective territory management and strategic route planning.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
- Negotiated contracts with clients, securing profitable long-term agreements for the company.
- Processed customer payments and kept accurate financial records.
- Stocked shelves and loaded orders to prepare deliveries.
- Delivered orders to customers to drive full satisfaction.
- Maintained detailed records of inventory and sales to ensure accuracy in order processing.
- Resolved customer complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
- Utilized route optimization software to plan and manage delivery routes.
Education
GED -
Miami Springs
Miami, FL07-2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- GPS and route planning
- Loading and unloading
- Safety protocols
- Route planning
- Vehicle inspections
- Route management
- Inclement weather driving
- Accident prevention
- Heavy lifting
- Schedule management
- Attention to detail
- Appointment scheduling
- Delivery pickup
- Self motivation
- Organizational skills
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver
Dispatch
02.2021 - 09.2024
Route Sales Representative
UniFirst
04.2015 - 12.2021
GED -
Miami Springs
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