Elias McGovern
REDWOOD CITY,California
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
4
4
years of professional experience
Work History
Volunteer
Elite Financial Team (EFT)
06.2022 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
Bar Manager
Joe & The Juice
01.2022 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Store Lead Manager
Rite-Aid Pharmacy
01.2023 - 10.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
Software Engineering Intern
Evernote
06.2019 - 09.2019
- Participated in code reviews and maintained high-quality standards throughout codebase.
- Investigated and resolved application functionality issues.
- Demonstrated time management, organizational, prioritization and planning skills by successfully handling tasks, projects and priorities.
- Supported software development teams, assisting with test environment and framework creation.
Education
Bachelor of Science - Computer And Information Sciences
Saint Edwards
Austin, TXBBA - Business Management
De Anza College
Cupertino, CA05.2025
Skills
- Bar Management
- Vendor Relationship Management
- Customer Relations
- Budget Development
Timeline
Store Lead Manager
Rite-Aid Pharmacy
01.2023 - 10.2023
Volunteer
Elite Financial Team (EFT)
06.2022 - Current
Bar Manager
Joe & The Juice
01.2022 - Current
Software Engineering Intern
Evernote
06.2019 - 09.2019
Bachelor of Science - Computer And Information Sciences
Saint Edwards
BBA - Business Management
De Anza College
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