Elias Ramirez
Summary
Friendly and reliable with knack for providing exceptional customer service and maintaining clean, organized environment. Combines basic maintenance knowledge with physical stamina and attention to detail. Committed to creating welcoming atmosphere and ensuring smooth daily operations. Seeking a position to impact customer outcomes a Service Department results while learning and growing.
Overview
5
5
years of professional experience
Work History
Porter
AutoNation USA Fort Myers
10.2023 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Prepared my work area daily as necessary.
- Locate and transport vehicles across Florida.
- Keep track of all vehicles on property.
Car Detailer
Xcite Automotive
11.2022 - 10.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
Inventory Associate
CarMax
01.2020 - 01.2021
- Maintained cleanliness and organization of vehicle lot to promote safety and accessibility for all staff members involved in handling inventory items.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Completed physical inventory counts each morning and night.
- Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
- Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
- Managed inventory storage in clean and organized fashion.
Education
Occupational Associates Degree - Automotive Technology II
Universal Technical Institute
Orlando, FL09-2022
High School Diploma -
Ida S. Baker High School
Cape Coral, FL05-2019
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Critical thinking
- Clean driving record
- Attention to Detail
- Learn & Perform Complex tasks
- Adaptability & Flexibility
- Written and Verbal Communication Skills
- Active/Trained Listener
- 4 years of hands-on experience in Detailing
- Capacity to quickly adopt to new technology
Timeline
Porter
AutoNation USA Fort Myers
10.2023 - Current
Car Detailer
Xcite Automotive
11.2022 - 10.2023
Inventory Associate
CarMax
01.2020 - 01.2021
Occupational Associates Degree - Automotive Technology II
Universal Technical Institute
High School Diploma -
Ida S. Baker High School
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