Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Sasvin

North Hills,California

Summary

I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help the team achieve company goals. I have great practice in being in stressful and time-crunched scenarios as I constantly perform under pressure doing college theatre. Having a great sense of independence and management has helped to maintain a 3.5 and higher GPA across high school and a straight 4.0 GPA at CSUN. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Both previous jobs have provided me with the experience of ensuring satisfaction from our customers.

Overview

2
2
years of professional experience

Work History

Game Master

Escapology
10.2023 - Current
  • Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
  • Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
  • Handled calls promptly and with courteous professionalism.
  • Processed orders, service requests and applied information to customers.
  • Resolved customer complaints professionally, ensuring a positive resolution for both parties.

Crew Member

McDonald's
07.2022 - 09.2022
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Organized and restocked supplies to support operations and team productivity.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Interacted pleasantly with guests to deliver quality customer service.

Education

Bachelor of Arts - Theatre Arts

California State University - Los Angeles
06.2027

John F. Kennedy High School
Granada Hills, CA

High School Diploma -

Valley Academy of Arts And Sciences
Granada Hills, CA
06.2023

Skills

  • Safe Food Handling
  • Menu Memorization
  • Customer Relations
  • Customer Engagement
  • Drive-Thru Operations
  • Customer Service
  • Cleaning and Sanitizing
  • Customer service expertise
  • Online tools proficiency
  • Effective Communication

Languages

Spanish
Professional Working

Timeline

Game Master

Escapology
10.2023 - Current

Crew Member

McDonald's
07.2022 - 09.2022

Bachelor of Arts - Theatre Arts

California State University - Los Angeles

John F. Kennedy High School

High School Diploma -

Valley Academy of Arts And Sciences
Elias Sasvin