Elias Sasvin
North Hills
Summary
I am a hardworking and passionate actor with strong organizational skills eager to work on new frontiers. Ready to help the team achieve company goals. I have great practice in being in stressful and time-crunched scenarios as I constantly perform under pressure doing theater acting and real time game experiences. Having a great sense of independence and management has helped to maintain a 3.5 and higher GPA across high school and a straight 4.0 GPA at CSUN. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My previous jobs have provided me with the experience of ensuring satisfaction from our customers and I have established a good connection with past employers.
Overview
3
3
years of professional experience
Work History
Game Master
The Basement: A Live Escape Room Experience
09.2024 - Current
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Managed costume maintenance and ensured readiness for nightly performances.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
Game Master
Escapology
10.2023 - 09.2024
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
- Handled calls promptly and with courteous professionalism.
- Processed orders, service requests and applied information to customers.
- Resolved customer complaints professionally, ensuring a positive resolution for both parties.
Crew Member
McDonald's
07.2022 - 09.2022
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Bachelor of Arts - Theatre Arts
California State University - Northridge
Northridge, CA06.2027
John F. Kennedy High School
High School Diploma -
Valley Academy of Arts And Sciences
06.2023
Skills
- Safe Food Handling
- Menu Memorization
- Customer Relations
- Customer Engagement
- Drive-Thru Operations
- Customer Service
- Cleaning and Sanitizing
- Customer service expertise
- Online tools proficiency
- Housekeeping
- Audience engagement
- Emotional control
Languages
Spanish
Professional Working
Timeline
Game Master
The Basement: A Live Escape Room Experience
09.2024 - Current
Game Master
Escapology
10.2023 - 09.2024
Crew Member
McDonald's
07.2022 - 09.2022
High School Diploma -
Valley Academy of Arts And Sciences
Bachelor of Arts - Theatre Arts
California State University - Northridge
John F. Kennedy High School
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