Open To Work
Elias Torres
Petco
Lehi
Work Preference
Job Search Status:
Open to workDesired start date:
2 weeks noticeDesired Job Title
Animal Care SpecialistSales Floor SupervisorSales Floor AssociateAnimal CaretakerPizza MakerWork Type
Full TimePart TimeSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation:
Lehi, UTAmerican Fork, UTSaratoga Springs, UTOpen to relocation:
YesImportant To Me
Career advancementSummary
Proactive professional with a strong background in animal care and customer service. Skilled in problem-solving and behavior modification, consistently delivering exceptional service to clients. Eager to leverage expertise in health assessments and medication administration to enhance animal welfare.
1
Language
7
years of professional experience
Work History
Animal Care Specialist
1 Year- Monitored animal behavior and health, reporting concerns to management as needed.
- Maintained clean and safe environment for animals, adhering to company safety standards.
- Monitored animal behavior and health, reporting concerns to management.
- Provided excellent customer service by educating pet owners on proper care practices.
- Stocked supplies and organized inventory to support efficient operations within the store.
- Executed routine cleaning procedures for habitats, promoting hygienic conditions for animals.
- Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
- Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures to to maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Educated visitors and staff on proper animal care and handling.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Sales Floor Supervisor
1 Year 5 Months- Trained and mentored new team members in product knowledge and sales techniques.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
- Supervised daily operations on sales floor, ensuring optimal customer service and satisfaction.
- Resolved customer inquiries and complaints promptly to uphold brand reputation.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.
- Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
- Participated in recruitment activities by interviewing candidates, identifying top talent for the sales team addition or promotion opportunities.
- Managed scheduling for optimal staffing levels during peak hours, maximizing efficiency and customer satisfaction.
- Optimized store layout based on customer traffic patterns, enhancing shopping experience and driving higher conversion rates.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Kept a close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Mentored new sales associates to contribute to store's positive culture.
Sales Floor Associate
1 Year 3 Months- Assisted customers in locating products and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Maintained organized sales floor and ensured merchandise was properly displayed.
- Collaborated with team members to restock inventory and optimize product placement.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction.
- Trained new associates on store policies, procedures, and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created a positive impression of the the business.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Streamlined checkout process, reducing wait times and enhancing customer satisfaction.
- Ensured product displays were attractive and engaging, leading to increased customer interest and sales.
- Handled multiple customer queries simultaneously, prioritizing tasks for optimal efficiency.
- Fostered positive a positive shopping environment, quickly addressing and resolving customer issues.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
- Contributed to maintaining safety standards, minimizing risks for both staff and customers.
- Supported visual merchandising standards, helping to create inviting an inviting store atmosphere.
- Collaborated with team members to achieve daily sales targets and contribute to the store's overall success.
- Improved store cleanliness and organization, leading to a more appealing shopping environment.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
Animal Caretaker
7 Months- Conducted regular health assessments, identifying signs of illness or distress in animals.
- Collaborated with veterinary staff to administer medications and treatments as prescribed.
- Coordinated with veterinary staff to provide medications and treatments.
- Oversaw facility cleanliness and maintenance, ensuring a safe environment for animals and visitors.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
- Educated visitors and staff on proper animal care and handling.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned animal enclosures to maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Assisted with development of animal behavior modification plans.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Fostered a safe environment, closely monitoring animal behavior to prevent aggression and injuries.
- Implemented feeding schedules tailored to dietary needs of various animals, promoting optimal health.
- Supported animal adoptions, matching pets with suitable families for successful rehoming.
- Enhanced animal well-being by conducting daily health checks and identifying signs of illness early.
- Streamlined adoption process, improving efficiency and customer satisfaction.
- Developed enrichment activities for animals, enhancing their mental and physical well-being.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
Pizza Maker
1 Year 9 Months- Crafted diverse pizza styles, maintaining high quality and consistency.
- Operated pizza ovens and kitchen equipment, upholding strict safety standards.
- Collaborated with the team to optimize workflow during peak hours, enhancing service speed.
- Scrubbed grill on customer's request due to food allergies to clean food residue and avoid issues with allergens.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
- Followed company recipes and production standards to satisfy customers.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Cleaned and sanitized work areas, utensils and equipment.
- Mastered use of pizza oven, resulting in perfectly baked pizzas each time.
- Ensured all pizzas met visual and taste standards before serving, guaranteeing customer satisfaction.
- Adapted quickly to custom orders, demonstrating flexibility and culinary creativity.
- Monitored food quality and presentation, consistently meeting high standards of excellence.
- Topped pizzas with the right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Monitored pizzas throughout the cooking process to deliver correct doneness and prevent burning or undercooking.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Streamlined pizza-making process, reducing wait times for customers.
Education
GED
Skills
Animal welfare
Animal assessment
Behavior assessment
Animal training
Medication administration
Treatment plans
Habitat maintenance
Equipment disinfection
Human and animal safety
Client relations
Behavior modification
Customer service
Customer assistance
Cash handling
Cleaning and sanitizing
Money handling
Merchandise restocking
Problem-solving
Languages
English
Native or Bilingual
Timeline
Animal Care Specialist
Petco
08.2025 - Current
Sales Floor Supervisor
Burlington
11.2023 - 04.2025
Sales Floor Associate
Burlington
08.2023 - 11.2024
Animal Caretaker
Animal Ark
12.2022 - 07.2023
Pizza Maker
Pizzeria Limone
03.2019 - 12.2020
Polaris Highschool
GED