Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Elias Weaver

Manassas,VA

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry Clerk position.
  • Ready to help team achieve company goals.
  • Personable team player with exceptional customer service abilities.
  • Fast learner and committed to continuous, self-directed learning.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Pizza Hut
04.2019 - 05.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

No Degree -

Northern Virginia Community College
Manassas, VA

High School Diploma -

Stonewall Jackson High School
Manassas, VA
06.2018

Skills

  • Maintains Confidentiality
  • Word Processing
  • Proofreading
  • Professional and Mature
  • File Management
  • Strong Problem Solver
  • Multi-Line Phone Proficiency
  • Resourceful
  • Extensive Vocabulary
  • Active Listening
  • Computer Proficiency
  • 35-40 WPM Typing Speed

Hobbies

  • Aspiring author
  • Currently learning web development (self-taught)
  • Currently learning German (self-taught)

Timeline

Customer Service Representative

Pizza Hut
04.2019 - 05.2020

No Degree -

Northern Virginia Community College

High School Diploma -

Stonewall Jackson High School

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Elias Weaver