Eliazar Prieto
Charlottesville,VA
Summary
Results-driven Assistant Manager with expertise in customer service, operations management, and team leadership. Proven track record in enhancing processes and improving client satisfaction through effective decision-making and conflict resolution.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Supreme Green
Charlottesville, VA
06.2021 - Current
- Facilitated team meetings to streamline operational processes and enhance communication across departments.
- Monitored daily operations, identifying areas for improvement and implementing process enhancements.
- Analyzed sales trends and customer feedback to refine service strategies and improve client satisfaction.
- Implemented inventory management systems, ensuring accurate stock levels and timely replenishment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Repair Technician
Mobile Saver Plus
Charlottesville, VA
01.2017 - 06.2021
- Diagnosed and repaired mobile devices, ensuring optimal functionality and customer satisfaction.
- Utilized advanced diagnostic tools to identify issues in electronic devices efficiently.
- Developed and implemented repair workflows, improving turnaround time for service requests.
- Trained junior technicians on best practices in device repair and troubleshooting techniques.
- Maintained inventory of replacement parts, ensuring availability for high-demand repairs.
- Maintained inventory of repair supplies and ordered parts.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Followed detailed repair and maintenance procedures for consumer products.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
Ground Crew Worker
Skyline Tent
Charlottesville, VA
01.2016 - 01.2017
- Operated and maintained rigging equipment for tent installations and dismantling.
- Collaborated with team members to ensure timely setup and breakdown of event structures.
- Inspected equipment regularly to identify maintenance needs and prevent operational downtime.
Produce Clerk
Harris Teeter
Charlottesville, VA
01.2014 - 01.2016
- Ensured freshness and quality of produce through daily inspections and restocking.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Collaborated with team to maintain organized display layouts, enhancing visual appeal.
- Monitored inventory levels to facilitate timely orders and reduce waste.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
High School Diploma -
Western Albemarle High School
Crozet, VASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Maintaining an appealing storefront
- Time management
- Workload management
- Conflict resolution
- Operations management
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Supreme Green
06.2021 - Current
Repair Technician
Mobile Saver Plus
01.2017 - 06.2021
Ground Crew Worker
Skyline Tent
01.2016 - 01.2017
Produce Clerk
Harris Teeter
01.2014 - 01.2016
High School Diploma -
Western Albemarle High School