Eliazar Roman
Traverse City,MI
Summary
As a seasoned Head Bartender at Outback Steakhouse, I excelled in elevating customer experiences through engaging conversations and expert mixology, enhancing sales through upselling techniques. Skilled in staff training and maintaining high quality control standards, I consistently ensured efficient operations and safe alcohol service, contributing to a notable increase in customer satisfaction.
Overview
1
1
year of professional experience
Work History
Head Bartender
Outback Steakhouse
Traverse City, MI
05.2024 - Current
- Made friendly conversation with customers to provide enjoyable bar experience.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Associate of Arts - Digital Marketing
Northwestern Michigan College
Traverse City, MI05-2025
Skills
- Attentive service
- Safe alcohol service
- Sales and upselling techniques
- Staff training and supervision
- Quality control standards
- Reconciling cash drawers
- Mixology
Languages
Spanish
Professional
English
Professional
Timeline
Head Bartender
Outback Steakhouse
05.2024 - Current
Associate of Arts - Digital Marketing
Northwestern Michigan College
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