Elicah Mason
Pearland,TX
Summary
Dependable professional with a background in medical office administration and human resources support. Known for strong customer service, accurate documentation, and professional telephone etiquette. Committed to efficient scheduling, privacy compliance, and coordinated patient care.
Overview
7
7
years of professional experience
Work History
Unit Secretary
Hca Healthcare Houston
Pearland, TX
01.2025 - Current
- Prepared, organized, and updated medical records to maintain documentation accuracy.
- Scheduled diagnostic tests, procedures, and transport requests according to unit priorities.
- Collected, verified, and distributed patient information to support timely clinical workflows.
- Transcribed provider orders accurately into electronic records and patient charts.
- Answered multi-line phones and relayed messages promptly to support unit communication.
- Assisted nurses and physicians with clerical tasks, charting, and coordination of patient care.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Scheduled tests, transport requests, and consultations while tracking task completion.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Human Resources Administrator
H-E-B Grocery
Houston, TX
12.2019 - 01.2025
- Managed employee onboarding, ensuring accurate paperwork, policy review, and seamless system setup.
- Coordinated benefits enrollment, leave administration, and payroll support with strict confidentiality.
- Administered HRIS records, maintaining data integrity for employee changes, status updates, and documentation.
- Interpreted HR policies to support managers with consistent employee relations guidance.
- Streamlined HR workflows for onboarding, terminations, and internal transfers across departments.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Handled onboarding process for newly hired employees, which included distribution of all paperwork.
- Supported investigations and corrective action documentation while maintaining privacy and procedural accuracy.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Education
Medical Billing And Coding -
Fortis Institute
Houston, TX12-2010
High School Diploma -
Ball High School
Galveston, TX05-2003
Skills
- Appointment scheduling
- Ambulatory care
- Patient chart maintenance
- Patient database updates
- HIPAA compliance
- Clinical support
- Appointment management
- Inpatient care
- Medical office administration
- Customer service
- Professional telephone etiquette
- Patient care coordination
Timeline
Unit Secretary
Hca Healthcare Houston
01.2025 - Current
Human Resources Administrator
H-E-B Grocery
12.2019 - 01.2025
Medical Billing And Coding -
Fortis Institute
High School Diploma -
Ball High School