Elida Castillo
Atlanta,GA
Summary
Dedicated case manager focused on optimizing client support and service delivery. Strong background in assessing client needs and implementing effective strategies to achieve positive results. Aiming to leverage skills in a dynamic environment that values professional development and growth.
Overview
6
6
years of professional experience
Work History
Case Manager
Karma Injury Law
Atlanta , GA
11.2023 - Current
- Introduction call to client
- Negotiations
- Request medical bills and records/Reductions
- Assisted attorneys with multiple cases
- Spoke with clients daily and explained the process of litigation
- Prepared files for litigation
- Assisted in translation in depositions
- Prepared and notarized settlement disbursement sheets
Legal Assistant
Cruz & Associates
Atlanta, GA
10.2021 - 11.2023
- Handled up to 100 files
- Transcribed for attorneys
- Drafted demand packages
- Drafted settlement statements
- Requested bills and records
- Reduced request from all providers
- Followed up with clients every two weeks regarding treatment
- Opened claims and sent LOR's
Billingual Case Manager
Morgan & Morgan Law Firm
Atlanta, GA
08.2021 - 02.2022
- Assisted attorneys with multiple cases
- Spoke with clients daily and explained the process of litigation
- Prepared files for litigation
- Assisted in transportation in depositions
- Prepared and notarized settlement disbursement sheets
Public Notary
Notary Public
01.2019 - 01.2020
- Notarized legal documents
- Maintained records of notarizations
- Provided customer service to clients
Education
High School Diploma -
Dekalb Technical College
Atlanta 06-2010
Skills
- Legal research
- File preparation
- Legal documentation
- Customer service
- Data entry
- Settlement processing
- Problem solving
- Client meetings
- Research and facts collecting
- Strategic planning
- Self motivation
- Client communication
- Document preparation
- Case management
- Bilingual
Timeline
Case Manager
Karma Injury Law
11.2023 - Current
Legal Assistant
Cruz & Associates
10.2021 - 11.2023
Billingual Case Manager
Morgan & Morgan Law Firm
08.2021 - 02.2022
Public Notary
Notary Public
01.2019 - 01.2020
High School Diploma -
Dekalb Technical College
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