Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elida Zamora

Laredo,TX

Summary

Experienced delivery specialist skilled in managing delivery operations while prioritizing safety and effective communication. Known for attention to detail and problem-solving abilities, contributing to seamless logistics and positive customer experiences. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

15
15
years of professional experience

Work History

Delivery Specialist

O'Reilly's Auto Parts
Laredo, Texas
02.2016 - 12.2021
  • Processed customer orders efficiently for timely delivery and customer satisfaction.
  • Coordinated with warehouse staff to ensure accurate inventory management.
  • Operated delivery vehicles safely while adhering to company policies and traffic regulations.
  • Communicated with customers regarding delivery schedules and product availability.
  • Assisted in training new delivery personnel on operational procedures and safety protocols.
  • Monitored vehicle maintenance needs to ensure reliability and safety during deliveries.
  • Collaborated with sales team to support promotional events and special orders.
  • Managed daily delivery operations to ensure timely and accurate deliveries of goods.
  • Processed orders accurately according to customer requirements.
  • Collaborated with other departments on projects related to product distribution and delivery strategies.
  • Inspected vehicles prior to loading and unloading cargo to verify safety standards were met.
  • Developed relationships with key stakeholders across departments to streamline workflow processes.
  • Coordinated with vendors and customers to ensure smooth delivery processes.
  • Kept accurate logs of all deliveries and trips.

Correctional Officer

Rio Grande Detention Center
Laredo, Texas
10.2006 - 11.2013
  • Enforced facility rules and regulations consistently throughout the correctional environment.
  • Monitored inmate behavior to ensure safety and security within the detention center.
  • Conducted regular inspections of cells and common areas for contraband and safety hazards.
  • Documented incidents and prepared reports for management review in a timely manner.
  • Provided crisis intervention and conflict resolution among inmates to maintain order.
  • Participated in emergency response drills to enhance team readiness for incidents.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Performed head counts, checking cells for missing inmates.

Education

High School Diploma -

United South HIgh School
Laredo, TX
05-2004

Skills

  • Order processing
  • Vehicle inspection
  • Inventory management
  • Safety compliance
  • Delivery logistics
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Effective communication
  • Problem solving

Timeline

Delivery Specialist

O'Reilly's Auto Parts
02.2016 - 12.2021

Correctional Officer

Rio Grande Detention Center
10.2006 - 11.2013

High School Diploma -

United South HIgh School

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