Summary
Overview
Work History
Education
Timeline
Generic

Elie Stewart

Sunnyside,NY

Summary

Trained paraprofessional and passionate educator well-versed in both secular and Jewish subjects. Experience working with students across the developmental spectrum. Committed to creating educational experiences that foster a sense of curiosity and wonder.

Overview

18
18
years of professional experience

Work History

Account Specialist

B&H Photo Video
08.2023 - Current
  • Conducts regular account reviews with clients
  • Evaluates customers' needs to make appropriate recommendations
  • Collaborates across departments to ensure prompt delivery of merchandise
  • Facilitates clear communication between customers and internal departments
  • Manages 100+ customer accounts simultaneously
  • Provides exceptional support, promptly addressing customer inquiries and resolving concerns
  • Assists in onboarding new team members

Customer Support Representative

B&H Photo Video
01.2018 - 07.2023
  • Successfully supported 70+ customers per day
  • Provided front-line client support pertaining to all inquiries
  • Liaised with other departments
  • Proactively advocated for timely resolution of customer issues

Head of Customer Support

USA Stay, LLC
04.2013 - 12.2017
  • Oversaw all company-wide maintenance requests for 80+ apartments within 35 buildings
  • Led ongoing customer support including face-to-face guest interactions
  • Managed communication with building maintenance teams and outside vendors
  • Maintained furnishings and appliances
  • Served as account and booking manager for third party property rental sites such as Airbnb

Paraprofessional/Kindergarten Teacher's Assistant

Lawrence Public Schools
09.2007 - 05.2009
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs
  • Served for two years as full-time paraprofessional for a student with Autism in an integrated classroom
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress

Paraprofessional, Special Education

Kulanu Torah Academy
09.2006 - 06.2007
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting
  • Enabled positive learning outcomes
  • Delivered personalized educational, behavioral, and emotional support to individual students
  • Enhanced student learning by providing individualized support and accommodations for special education students
  • Supervised snack time and indoor/outdoor play time

Education

Bachelor of Arts - Sociology And Psychology

Queens College of The City University of New York
Flushing, NY
05.2014

Timeline

Account Specialist

B&H Photo Video
08.2023 - Current

Customer Support Representative

B&H Photo Video
01.2018 - 07.2023

Head of Customer Support

USA Stay, LLC
04.2013 - 12.2017

Paraprofessional/Kindergarten Teacher's Assistant

Lawrence Public Schools
09.2007 - 05.2009

Paraprofessional, Special Education

Kulanu Torah Academy
09.2006 - 06.2007

Bachelor of Arts - Sociology And Psychology

Queens College of The City University of New York
Elie Stewart