Elijah Pitre

Customer service professional offering a positive attitude and strong interpersonal communication. I bring a proven background in managing a successful online business, demonstrating my ability to develop and implement effective communication strategies, resulting in increased customer engagement and high customer ratings. I used my analytical skills and timely professional communication to promote my business growth. I'm now ready to bring my customer service skills and learn in a collaborative environment.

Online Business Owner, 08/2023 to 08/2024

Depop - Portland, Oregon

• Developed and manage a highly rated and profitable online resale clothing store through Depop marketplace website.
• Managed customer relationships through effective communication and website support tools.
• Ensured secure packaging of purchased items through a variety of tracked shipping methods (including international shipping).
• Analyze current and upcoming fashion trends to identify and optimize product offerings.
• Provide exceptional customer service with timely responses resulting in increased customer satisfaction and repeat customers.
• Managed inventory for a streamlined shopping experience, and promptly resolved any customer issues.

Youth Basketball Assistant Coach, 12/2023 to 02/2024

St. Andrew Nativity School - Portland, Oregon

• Promoted good sportsmanship, teamwork, and respect among athletes both on and off the court.
• Facilitated pre-game preparations including warm-ups, stretching routines, reviewing game strategies as well as post-game debriefs analyzing areas of improvement needed.
• Ensured consistent communication with parents regarding their child"s progress, challenges faced, or any disciplinary concerns that arose throughout the season.
• Provided individualized coaching and mentoring to athletes, resulting in improved skills and confidence levels.
• Built strong relationships with players, parents, and school staff to foster a supportive athletic community.