Elijah Amedee

Results-oriented and customer-centric professional with a Bachelor of Science in Computer Science and a passion for delivering exceptional experiences. Proven ability to lead high-performing teams, optimize operations, and exceed sales targets. Demonstrated success in accelerating processes, reducing costs, and increasing revenue. Committed to fostering a positive and collaborative work environment, building strong relationships, and making a lasting impact.

• X4 UX Design Professional Certificates, 06/01/24
• Google Coursera - Foundations of User Experience (UX) Design, 01/19/24
• Google Coursera - Start the UX Design Process: Empathize, Define, and Ideate, 05/01/24
• Google Coursera - Build Wireframes and Low-Fidelity Prototypes, 05/24/24
• Google Coursera - Conduct UX Research and Test Early Concepts, 06/11/24

• Generated leads, closed 17+ car sales within the first month, and exceeded monthly sales goals by 15% through online platforms, inbound/outbound calls, and product knowledge.
• Developed and implemented innovative sales techniques while maintaining up-to-date knowledge of automotive industry trends, resulting in a 10% increase in customer satisfaction.
• Led engaging candle-making classes and managed daily operations, resulting in a 10% increase in class attendance and a 20% increase in repeat customer visits.
• Provided exceptional customer service to 4,500-6,000 passengers per cruise, ensuring a smooth check-in process and minimizing delays.
• Mentored and trained new staff members, fostering a collaborative environment, and achieving operational excellence.
• Coordinated the efficient loading and unloading of aircraft, meeting tight schedules, and minimizing delays.