Excelling in team management and customer engagement. Operational efficiency and staff performance through effective training and conflict resolution. Committed to delivering exceptional service while optimizing inventory control and maintaining a positive work environment.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
5203 57th St Lubbock, Tx
01.2018 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.