Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ELIJAH BASCOMB

Hamburg,US

Summary

Dedicated and hardworking individual with extensive experience in customer service. Excels in individual and team settings, demonstrating exceptional communication and time management skills. Proven agility and adaptability as a staff leader with a stellar work history, employing a motivational approach and maintaining an upbeat nature. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience

Work History

Parts Sales Manager

AutoZone
05.2024 - Current
  • Supervised and trained staff on product knowledge and customer service.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Built relationships with customers and community to establish long-term business growth.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Commercial Driver/Customer Satisfaction

AutoZone
04.2023 - Current
  • Communicates effectively with dispatch personnel via radio or cellular phone regarding route progressions and delivery updates
  • Receives training in defensive driving techniques, driver fatigue management and hazardous material handling procedures
  • Demonstrates excellent communication skills when dealing with customers or other drivers on the road
  • Assists in-house customers with accurate information on product selections

Food Preparation Worker

Lake Mohawk Country Club
06.2021 - 01.2023
  • Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles
  • Labeled containers with contents and date before storing food items in freezers or coolers; rotated stock so oldest items were used first
  • Responded quickly to customer requests regarding menu items or special orders while maintaining a positive attitude towards customers

Apprentice

CBK Auto Repair
06.2018 - 12.2022
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Assisted with problem-solving of challenging projects to develop critical thinking skills.

Crew Member

McDonald's
09.2017 - 09.2019
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.

Education

BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT

William Paterson University
Wayne, NJ
12-2023

Associate of Arts - BUSINESS ADMINISTRATION

Sussex County Community College
Newton, NJ
11-2021

Skills

  • Planning Abilities
  • Inventory Restocking
  • Time Management
  • Customer Needs Assessments
  • Service Sales
  • Customer Engagement
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Team motivation
  • Product Knowledge
  • Adaptability

References

References available upon request

Timeline

Parts Sales Manager

AutoZone
05.2024 - Current

Commercial Driver/Customer Satisfaction

AutoZone
04.2023 - Current

Food Preparation Worker

Lake Mohawk Country Club
06.2021 - 01.2023

Apprentice

CBK Auto Repair
06.2018 - 12.2022

Crew Member

McDonald's
09.2017 - 09.2019

BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT

William Paterson University

Associate of Arts - BUSINESS ADMINISTRATION

Sussex County Community College

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ELIJAH BASCOMB