Greeted guests upon arrival and checked them in to their accommodations.
Provided guests with information about local attractions, restaurants, and transportation options.
Ensured that all guest inquiries were answered promptly and accurately.
Resolved any customer complaints or issues professionally and efficiently.
Processed payments for guest stays and other services rendered.
Maintained a neat, clean, and organized front desk area at all times.
Answered incoming calls from potential customers to answer questions about hotel amenities, rates, availability.
Assisted with the organization of group events such as conferences and weddings.
Package Handler
UPS
Minneapolis, MN
01.2023 - 04.2023
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Reported any lost or damaged items to supervisors immediately upon discovery.
Ensured compliance with postal regulations regarding hazardous materials handling.
Sports Performance Intern
Elon University
Elon, NC
06.2022 - 07.2022
Coached and led multiple aspects of training programs for football, men's and women's basketball, and men's and women's soccer
Gained experience utilizing force frame, velocity based training systems, Catapult GPS system, and other technologies.
Composed training plans and training progressions
Participated in educational meetings about the field of sports performance
Assisted in set up and clean up of drills/equipment
Stocked and maintained nutrition station
Football Strength and Conditioning Intern
University of Minnesota - Twin Cities
Minneapolis, MN
01.2022 - 04.2022
Coached and led multiple aspects of training programs for football, men's and women's basketball, and men's and women's soccer
Gained experience utilizing force frame, velocity based training systems, Catapult GPS system, and other technologies.
Composed training plans and training progressions
Participated in educational meetings about the field of sports performance
Assisted in set up and clean up of drills/equipment
Stocked and maintained nutrition station
Football Nutrition Student Worker
University of Minnesota - Twin Cities
Minneapolis, MN
07.2021 - 12.2021
Run fueling stations for football players during practices, in weight room and during games (including making shakes and pre/post workout fuel)
Set up pre and post practice tables
Set up pre and post game day tables
Stock fridges
Work meal times
Encourage hydration and education on products and items offered
Lawn Care Technician
Warner's Outdoor Solutions, Inc.
Woodbury, MN
05.2021 - 07.2021
Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
Managed and serviced diverse customer accounts with focus on addressing individual needs and specifications.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Utility Maintenance Worker
City of Cloquet
Cloquet, MN
05.2020 - 08.2020
Performs heavy manual work at times under adverse conditions.
Performs cleanup and maintenance of catch basins.
Replaces culverts and performs sidewalk, curb, and gutter repairs related to utility improvement projects.
Assists with sanitary sewer main and water main repairs.
Fire hydrant flushing, repair and painting.
Read water meters.
Washes and cleans equipment and vehicles.
Performs all other duties as apparent or assigned.
Utility Maintenance Worker
City of Cloquet
Cloquet, MN
05.2019 - 08.2019
Performs heavy manual work at times under adverse conditions.
Performs cleanup and maintenance of catch basins.
Replaces culverts and performs sidewalk, curb, and gutter repairs related to utility improvement projects.
Assists with sanitary sewer main and water main repairs.
Fire hydrant flushing, repair and painting.
Read water meters.
Washes and cleans equipment and vehicles.
Performs all other duties as apparent or assigned.
Gym Attendant
Carlton Wellness Center
Carlton, MN
08.2017 - 06.2018
Oversaw recreation and fitness center activities, maintained security, safety and cleanliness of facilities, greeted members and guests and set up and tore down gym equipment.
Answered phones, issued equipment and completed guest check-in.
Responded immediately and expertly to emergencies inside facility and in surrounding area, kept facility free from unauthorized entry, enforced gym guidelines and documented accidents.
Mastered use of gym and fitness center equipment and rules for sports activities and delivered safety-focused demonstrations to members and guests when requested.
Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
Educated and encouraged members and guests about available fitness programs and classes and guided fitness equipment users in proper, safe and beneficial operation.
Discussed fitness classes with members to fit lifestyle goals, addressing any physical limitations.
Education
Bachelor of Science - Kinesiology
University of Minnesota
Minneapolis, MN
Skills
Excellent verbal and written communication skills
Troubleshooting complex problems
Keen attention to detail
Collaboratively works well with others
Flexible
Eager to learn and expand knowledge
Ability to grasp new concepts quickly and efficiently
Ability to accept constructive criticisms for improvement