Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Quote
Work Preference
Timeline
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Elijah Black
Open To Work

Elijah Black

Raleigh

Summary

Results-driven professional with a strong foundation in process management and operational support, consistently optimizing workflows to enhance efficiency. Proven track record in facilitating team collaboration, leading to significant project outcomes. Recognized for reliability and adaptability in fast-paced environments, ensuring seamless operations amidst change. Expertise in process documentation and quality control underscores a commitment to excellence and continuous improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Interim Process Guide

Amazon
02.2025 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Streamlined process documentation to enhance team productivity and ensure compliance with operational standards.
  • Trained new associates on safety protocols and efficient workflow procedures to promote a safe working environment.
  • Coordinated scheduling and task assignments to optimize resource allocation and improve overall team efficiency.
  • Managed dock operations, optimizing workflow to increase efficiency and reduce delays.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.

Account Executive

Acquire
08.2023 - 12.2024
  • Utilized comprehensive data analysis and customer feedback to refine marketing strategies, enhancing campaign performance by 25%
  • Successfully launched five product lines, collaborating closely with product development teams and conducting in-depth market research, resulting in a 30% increase in sales.
  • Identified and capitalized on new growth opportunities through detailed market trend analysis, expanding into three untapped markets.
  • Cultivated strategic relationships with key industry influencers, increasing brand exposure and securing three high-value partnerships.
  • Executed targeted online advertising campaigns across multiple platforms, driving a 40% increase in website traffic and a 20% rise in conversions.
  • Implemented advanced analytics tools to monitor and improve campaign performance, enabling continuous optimization.

Process Assistant

Amazon
08.2020 - 08.2023
  • Led a team of 30-40 associates, ensuring efficient daily operations and addressing issues promptly.
  • Coordinated with ARTs/CFH to investigate and resolve floor health issues, enhancing operational efficiency.
  • Managed a team of 40-50 associates per shift, overseeing HRRS, GCAs, coding, and coaching.
  • Trained three Pick PGs, achieving the highest productivity rates in the facility.
  • Engaged with associates hourly to maintain motivation and performance, reducing SLI score from 24% to 15%.
  • Increased Amnesty Find Rate from 65.3% to 76%, resulting in projected annual cost savings of $1,102,100 in labor costs.
  • Empowered team members by appointing team leads and training new PAs to maintain the flow of operations.

Education

High School Diploma -

State Board of Community Colleges

Skills

  • Strategic team guidance
  • Strong interpersonal skills
  • Database performance optimization
  • Meeting organization
  • Process evaluation
  • Executive management coordination

Certification

  • Lean Six Sigma Yellow Belt - Coursera
  • IBM DevOps and Software Engineering - Cousera

Hobbies and Interests

  • Enjoy staying active through running, hiking, and fitness training.
  • An avid reader of business, marketing, and technology literature.
  • Loves traveling and exploring new cultures and destinations, which helps broaden my perspective and creativity.

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Work Preference

Work Type

Full TimeContract WorkInternshipGig Work

Location Preference

HybridOn-SiteRemote

Timeline

Interim Process Guide

Amazon
02.2025 - Current

Account Executive

Acquire
08.2023 - 12.2024

Process Assistant

Amazon
08.2020 - 08.2023

High School Diploma -

State Board of Community Colleges

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