Reliable cashier and office clerk with a track record in delivering exceptional customer service and accurate transaction processing. Skilled in training new employees and fostering a positive customer experience, ensuring operational efficiency and satisfaction.
Overview
12
12
years of professional experience
Work History
Cahier/Office Clerk
Foodland
La'ie, HI
01.2025 - Current
Processed transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and recommendations.
Maintained cleanliness and organization of checkout area.
Handled cash, credit, and gift card transactions accurately.
Monitored inventory levels and restocked items as needed.
Trained new cashiers on procedures and best practices for efficiency.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Recreation Attendant
Ritz-Carlton
Kahuku, HI
07.2021 - 12.2024
Delivered exceptional guest service by assisting with recreational activities and events.
Maintained cleanliness and organization of recreational facilities to enhance guest experience.
Collaborated with team members to execute daily operations effectively and efficiently.
Developed engaging programs and activities, promoting participation among guests of all ages.
Trained new staff on standard operating procedures and best practices in recreation management.
Monitored equipment usage, ensuring compliance with safety regulations and maintenance schedules.
Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
Inspected park and recreational areas regularly to maintain safe and clean premises.
Checked swimming pool chemical levels and temperature to maintain water quality and safety.
Food Service Worker
Polynesian Cultural Center, PCC
La'ie, HI
07.2014 - 07.2019
Provided exceptional customer service in fast-paced dining environments.
Prepared and served food items following health and safety regulations.
Maintained cleanliness and organization of kitchen and dining areas.
Collaborated with team members to ensure timely service delivery during peak hours.
Trained new employees on food preparation techniques and safety protocols.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Fostered positive dining atmosphere by offering exceptional customer service.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.