Leverages a blend of mechanical knowledge and quality assurance skills, deep commitment to excellence in quality of work and adaptation. History of enhancing operational efficiency and product quality in fast-paced environments. Dynamic and results-driven professional with notable tenure at Clark and Clark, adept in systems operations and fostering seamless technical solutions.
Recruitment and Training: Identified and recruited new agents, providing training on product knowledge, sales techniques, self-management
Sales Management: Developed and implemented sales strategies to achieve team goals in attempts to increase targeted market penetration and revenue growth.
Client Relationship Management: Built and maintained strong relationships with clients, ensuring high levels of customer satisfaction and retention through personalized service and support.
Performance Analysis: Providing coaching and feedback to other agents so that they may achieve higher retention and achieve taller ceilings for quality of business
Compliance and Reporting: Ensured adherence to industry regulations and company policies, maintaining accurate records and reports for management review.
Assisted in technical solutions regarding systems operations and customer service.
Helped provide 6TB of Raid 1 network attached storage(NAS) personally built based on their needs, helped streamline general operations by creating a DIY network ad-blocker or DNS sinkhole with an sbc(raspberry pi-hole) to remove ads from pages and videos, and provided varying customer service doing data entry filling non-profit business start-up forms for clients.
* In my newest position alternating between two stations I must sign off on paperwork, prepare and braze the upper surface of each compressors copper tubing, pressure/leak test each unit, and actively communicate with the brazing operator prior to my station to maintain a consistent flow of units to the "river".
* It is required that I optimize my operations at each station to utilize any dead-space to my advantage, staying on top in case of any needs of co-workers that I may provide help to, not hindering or halting my set production pace whilst improving it down the line in turn.
* Adhering to AWS/ANSI/OSHA safety standards I must wear specific heat/cut resistant sleeves and gloves as well as dark lenses.
Travel
Algorithmic Stock Trading
Vinyl Record Collecting & Music
Working Out
General Techspace News/Happenings