Elijah Davis
Fife,WA
Summary
Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every individual a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
Arms Around You
Seattle, WA
10.2024 - Current
- Assessed client needs and developed individualized service plans to address specific challenges.
- Coordinated communication between clients, service providers, and support networks to ensure comprehensive care.
- Monitored client progress and adjusted care plans as necessary to improve outcomes.
- Provided resources and referrals to clients for mental health, housing, and employment services.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Safety Community Ambassador
We Deliver Care
Seattle, WA
- Conducted outreach to local businesses, organizations and community members to increase awareness of the organization's mission.
- Created content for social media accounts that promoted the organization's initiatives and services.
- Coordinated logistics for meetings between staff, partners and other relevant parties.
- Assisted in creating informational materials about the organization's services and programs.
- Participated in brainstorming sessions with stakeholders to develop new strategies for addressing challenges faced by the community.
Customer Service Assistant
Goodwill
Seattle, WA
- Greeted customers in a friendly manner and assisted with their inquiries.
- Assisted customers over the phone, providing helpful information regarding products and services.
- Resolved customer complaints promptly and professionally.
- Performed administrative tasks such as filing documents, entering data into computer systems.
- Developed relationships with repeat customers by recognizing individual preferences when possible.
Volunteer Coordinator
Life Enrichment Group
Seattle, WA
- Conducted National Background Checks on all volunteers while maintaining confidentiality.
- Monitored compliance with organizational policies and procedures.
- Facilitated communication between staff members and volunteers.
- Oversaw volunteer logistics and handled schedules, inventory and transportation management.
Education
Business Management - Business Management, Minor in Psychology
ASA Miami Community College
Miami, FL03.2020
Business Management - Business Management
Mayville State University
North Dakota04.2018
Business Management - Sports Management
Scottsdale Community College
Scottsdale, AZ04.2017
Skills
- Data Collection
- Volunteer Management
- Effective customer communication
- Self-Motivation
- Community Outreach
- Attention to Detail
- Problem-solving abilities
- Teamwork and Collaboration
- Organizational Skills
- Active Listening
- Decision-Making
Certification
- Certified Peer Counselor
- Harm Reduction
- CPR Certified
Timeline
Case Manager
Arms Around You
10.2024 - Current
Safety Community Ambassador
We Deliver Care
Customer Service Assistant
Goodwill
Volunteer Coordinator
Life Enrichment Group
Business Management - Business Management, Minor in Psychology
ASA Miami Community College
Business Management - Business Management
Mayville State University
Business Management - Sports Management
Scottsdale Community College